Successfully led the implementation of a complex software system, resulting in a seamless transition from the old system and exceeding client expectations.Collaborated with cross-functional teams to troubleshoot and resolve critical challenges, ensuring on-time project completion.Collaborating with all project stakeholders to perform business analysis and develop SRS for new requirements.Troubleshoot and resolve technical and business-related issues.Perform impact analysis for any change request.Perform root cause analysis for the technical issue and provide quick resolution.Collaborate with the engineering teams, and understand how to find technical solutions for requirements.Participate in UAT, Implementation, Training & Live deployment.Provide after live support and maintenance the system.Communicate and provide a technical resolution to ASAI entities in Asia & Africa.Collaborated with the development team to provide valuable feedback and insights, leading to the integration of customer-requested features and enhancements in the software product.Introduced and championed the use of agile methodologies in the implementation process, resulting in improved team efficiency, better project visibility, and higher quality deliverablesPrototyping and Wireframing in JustinMind Prototyping tool for the creation of high-fidelity prototypes of ASA Microfinance Banking System web and mobile app.

Interactive prototyping of the Next-Gen ASAI ERP system based on user behavior.Gather and evaluate user needs with the help of product managers and engineers.To show design ideas, use storyboards, process flows, and sitemaps.Make widgets, tabs, and menus for visual user interfaces.Create UI mockups and prototypes that accurately represent how websites operate and look.Create original graphic designs, such as pictures, drawings, and tables.Drafts should be created and given to internal teams and significant stakeholders.Identify and fix UX problems, such as responsiveness.Respond to user feedback by modifying the layout.