Knowledge of computer operations sufficient to enter, retrieve and manipulate dataAbility to read and follow oral and written instructionsNet Keyboard/typing speed of 40 wpm or better(Gross minus errors = Net)Effectively prioritize situations and make decisions based on the information receivedAbility to hear and understand multiple sound sourcesAble to handle multiple tasks to receive and communicate information to and from several sources ensuring calls for service are dispatched and monitored in a timely mannerWork under stressful conditions and react appropriately using good judgmentAvailability to work shifts, including nights, weekends and holidaysWillingness to maintain respectful working relationships with co-workers, supervisors and the general publicPossess a clear and understandable radio and telephone voice