Sade Randall Email & Phone Number

Towson, Maryland, United States

​Analyze, review and interpret third party benefits. Review finance documents. Verify patient eligibility and coverage benefit percentage categories: Medicare, Medicaid, BCBS, Aetna,etc. Update patient insurance information. Verify claim address for efficient claims processing. Communicate with multiple departments about account issues via email, phone or fax. Data entry within multiple systems. Scan documents. Practice HIPPA policies effectively. Maintain important documentation. Updated… Show more ​Analyze, review and interpret third party benefits. Review finance documents. Verify patient eligibility and coverage benefit percentage categories: Medicare, Medicaid, BCBS, Aetna,etc. Update patient insurance information. Verify claim address for efficient claims processing. Communicate with multiple departments about account issues via email, phone or fax. Data entry within multiple systems. Scan documents. Practice HIPPA policies effectively. Maintain important documentation. Updated billing FSC and Payor code information into IDX system in compliance with all government regulations. Optum/Incedo knowledge of ICD-10 and CPT coding. Show less

Baltimore, Maryland Area

• Submission of insurance claims using the EDI(electronic claims system)• Apply debts and credits to dental accounts • Process credit card payments for patients to apply to dental account• Construct documentation need for preparation to Maryland Central Collections Unit• Assist patient with any billing inquires• Using proper phone etiquette when conversing with Maryland Central Collection Unit Representatives and Patients • Enforcing HIPAA practices when accessing… Show more • Submission of insurance claims using the EDI(electronic claims system)• Apply debts and credits to dental accounts • Process credit card payments for patients to apply to dental account• Construct documentation need for preparation to Maryland Central Collections Unit• Assist patient with any billing inquires• Using proper phone etiquette when conversing with Maryland Central Collection Unit Representatives and Patients • Enforcing HIPAA practices when accessing accounts • Notating accounts using proper company verbiage and codes • Investigate overpayment and/or duplicate accounts • Process refund request in accordance with policies and procedures• Review A/R reports for additional payments or information needed by insurance or patient• Review of Dental X-rays to inform patient and/or insurance company • Update Collections contact list using Excel Spreadsheet• Process Insufficient Funds Checks• Mail Collection Notices to Patients/Guardians for payment • Communicate with Patient, Insurance Companies, and Maryland Central Collections Unit via Email,Fax • Review Insurance EOB Show less

Baltimore, Maryland, United States