Data entry and document management Coordinated fee assistance programs between YWCA and city of CalgaryManagement and effective administration of the client support office Demonstrated high level of professionalism as first service provider to clients and visitors accessing YW counselling programs.

Managed 1000 member Association's activities including monthly general, council and facility tours, annual awards night; as well as planned and organized certification and training programs.Spearheaded fund raising projects.Formulated Associations' growth and development policies with 9-member Executive CouncilEstablished and coordinated local branches of the Association across the country.Prepared and delivered presentations and reports on behalf of the Association.Provided HR support - Hiring, Orientation, Appraisals, Discipline and Advice.