Computer Technical Specialist
Apadana Rayaneh Shomal
Astaneh Ashrafiyeh, Guilan Province, Iran
• Deliver exemplary technical support to customers while assisting with installation, configuration, and troubleshooting of Windows-operating desktop computers and peripherals• Perform emergency recovery, maintenance, and repair on short notice, maintaining • Trained juniors Technical support agents in diagnostic programs, troubleshooting techniques, and maintenance protocols• responding to inquiries about software and hardware problems• installing and downloading appropriate softwareensuring efficient use of applications and equipment• implementing computer networksdesigning and maintaining websites• repairing and replacing peripheral equipment such as terminals, printers and modems• Responsible for selling and assembling computer hardware• Networking of computers• Website design and management