Sadé Marston Email & Phone Number

Halifax Regional Municipality, Ns, Ca

Halifax, Nova Scotia, Canada

• Manage large amounts of inbound and outbound calls in a timely manner• Identify customer’s needs, clarify information given, provide best solution in regard to customers’ concern• Build sustainable relationships and engage customers by going the extra mile• Responding efficiently and accurately to customers, ensuring customers feel supported and valued.• Verify and Validate each customer’s account

Halifax, Nova Scotia, Canada

• Provided high quality customer service• Check-in passengers for flights at designated counter, allocate seats and direct passengers to assigned gate to board the plane• Verify and validated documentation and assure it is accurate• Assist passengers with special needs such as wheelchair passengers or unaccompanied minors etc. (when necessary)• Assist arriving passengers to the location of their bags, and ensure each passenger has their correct luggage• Assisted passengers with kiosk machines when necessary