Network Management:• Support Jigawa, Katsina command offices on network troubleshooting ensuring an effective network connection. andmaintain the entire local area network installed at the supported command’s locations• Troubleshooting and maintain the network devices e.g. printers, scanners, etc.• Maintain record of the local network, VPN connection and the wide area network installed and terminated in supportedlocation.Hardware Support:• Configure and install systems and set up new users.• Carry out routine preventive maintenance/checks, and troubleshoot problems with assigned Area commands offices.• Ensure all IT problems within the command are identified and solutions found and implemented.• Perform IT hardware inventory update as necessary.• Set up projectors, printers, photocopiers, fax, digital cameras, etc. for everyday use and as necessary for meetings, etc.Telecommunications Management:• Ensure radio and satellite equipment is operational. Ensure satellite phones are working and SIM cards are activated all times.Asset Management:Logistics and Administrative:• Oversee the issuance and return of assets to/from staff and record all asset movements and disposals of IT equipmentsIncident Management:• Providing first level on IT helpdesk support in assigned Area command offices• Carry out any other tasks required by the line managerSecurity and Backup:• Keep the network and all computer systems safe, secure and virus-free.• Report any suspected misuse of IT systems/equipment, lapses of security and major violations of Agency’s standards.• Ensure proper backup of all staff information, files and folders.Software Development:• Provide regular activity/progress report to IT Manager on all aspects of IT operations, highlighting any issues encountered.• Other – Data Analysis experience using Microsoft Power BI, security experience .• Maintain backup logs and perform daily backup system duties Perform other related duties as assigned.

1. Handling the processing, storage, and security of the organization's data.2. Responsible for programme planning, monitoring, research, country office reporting and budget functions including contribution management of the country office.3. Responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional offices.

Assist in the installation of new hardware and software, such as PCs,laptops, ATMs, servers, printers, and perform system clean-up as required.• Maintain FBN computers, peripherals, and network devices, and report anyissues.• Provide support for hardware malfunctions or connectivity problems,ensuring minimal delays.• Troubleshoot and resolve computer problems related to access, onlineconnection, file storage, and application functionality.• Monitor staff internet usage and report any abuses or excessive usage tomanagement.• Monitor inventory levels and notify the supervisor when thresholds are low.• Resolve hardware, software, or connectivity problems promptly.• Attempt to resolve as many problem calls or service requests as possible oninitial contact and provide technical support for ICT-related programmingactivities.• Visit user premises to resolve problems in other branches and offsite ATMsif necessary.• Ability to work in challenging work environments and perform other dutiesas assigned.

1. prioritizing user requirements, overseeing system upgrades and researching new tools. 2. Developing, analyzing functional specifications and designing efficient ICT systems to meet organizational and technology needs.3. Coordinate developers to build and implement technology solutions. Integrate multiple systems and reconcile needs of different teams and also gather feedback from end users about system performance.4. Installing, monitoring and maintaining computer/web systems tools.5. Monitor multiple security systems for a Fortune 500 company6. Investigate incidents caused by malicious activities, and identify false positives.7. Document security events daily to create a baseline of activity for the client network. 8. Coordinating head office and external support to the country and regional branches, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or first bank head offices; to design and implement global, regional service delivery.