Sadhana Sharma Email and Phone Number

At CITICORP SERVICES INDIA LTD, my tenure as Assistant Vice President has been marked by a steadfast commitment to excellence in Know Your Customer (KYC) operations. With a sharp focus on manufacturing process improvement and Operational Acceptance Testing (OAT), my contributions have significantly enhanced banking procedures. Our strategies are designed to not only meet but exceed industry standards, fostering trust and reliability in financial operations.My role involves collaborating with a dynamic team, where we have successfully trained over 2500 employees in onboarding and periodic review of KYC requirements. This undertaking has necessitated strong stakeholder management and networking skills, allowing us to efficiently conduct feedback sessions across 91 countries. It is through these collaborative efforts that we continue to uphold and propagate CITICORP's culture of innovation and integrity.