Branch Manager
CurrentSAI SYSTEM SOLUTIONS is a well known IT products support company in Chennai-Tamilnadu. It was established in the year of 2000. • Have handled a team of 7 for Sales to achieve the target.• Managing a Tele caller team of 5 for generation Customer leads. • Also handing the Service team of 15 to give effective and timing service to the clients. • Conducted a brief meeting daily morning with all team to know the feedback for all. • Established and managed a perpetual cycle count program to maintain Sales and Service records.• Ensured a high level of internal and external customer service.• Investigated and corrected issues relating to Sales and Service.• Developed and analysed data to establish quality and reliability of Sales and Service.• Extensive hand on experience with Microsoft Office to include its applications: Excel, Power Point, Word, and Publisher. Prepared spread sheet and power point presentations for training.• Manage the Purchase Order process. Write maintain and track PO’s to achieve target. Key point of contact with vendor’s agents regarding purchase orders.• Monitoring inventory, office stock and ordering supplies as necessary. Responsible for purchase orders and Creating and modifying documents using Microsoft Office. Updating, processing and filing of all documents• Excellent knowledge of Excel & other specialist database tools & software.• Good Working knowledge of WMS (Warehouse Management System) rations maintaining system. • Inputs pertinent data from receipt and acceptance, to quality inspection, to inventory, into appropriate tracking system modules.• Done new reports using scripts in excel as per the requirement of management team• Retain and get min upto 25% increase the branch sales and service targets.