Sadia Sharmin Email & Phone Number

New York, NY, US

Norwalk, CT, US

Lehi, Utah, US

• Implemented business intelligence solutions to generate 50,000+ of records in to Podium Salesforce influencing entire sales team's ability to make right contacts and sell, increasing partner operational efficiency and.
• Strengthen our partnerships by 17% by assisting partner operations to get in-depth customer insights and make critical business decisions.
• Improved lead quality through in-depth analysis and data cleanup of 100,000+ records in Salesforce via Marketo migration; tracked performance of leads to opportunity
• Reduced operations manual labor hours by 20% and established a system and process that streamlined between multiple cross-functional teams (Marketing, Sales, Product, Analytics)
• Migrated data from Domo to Tableau by creating reporting models in Snowflake by utilizing SQL queries with analytics team; created custom visualizations for stakeholders and real-time automatic reports for critical.

Lutz, Florida, US

• Developed and execute web crawlers using the Kofax Kapow Java framework to troubleshoot and automate data extraction and manipulate the back-end behavior of web pages by processing information from HTML and JSON
• Assisted team by supporting the workflow which required a comprehensive understanding of how to test automation initiatives and executing test cases to test its functionality through Kofax RPA

Tampa, FL, US

• Supported the Department of Economic Opportunity by managing accounts in my assigned region providing services through TitanTechnologies and deliver recommendations and effectively advised claimant substantial support.
• Oversees all data entry tasks, analyzing data, investigating unemployment claims, enforcing State mandated regulations, documenting and recording all reported unemployment cases, supervising multiple on-call.

Tampa, Florida, US

• Attended a four-week cybersecurity boot camp program, assimilated real-world experiences using its secure operating system, threat landscape and common attack vectors such as MITRE ATT&CK framework
• Assigned to work independently on a final capstone project using Qrader for a computer incident investigation, to determine the cause of the security incident, and to maintain evidence of potential legal action to.

- Educate and promote to customer of Liz Anthony products, inclusive of flavor, nutritional information, and complimentary products. - Submit detailed, accurate reports for inventory, payroll hours, and material used, and sustained positive working relationships with customers and staff members of Liz Anthony.

Parsippany, New Jersey, US

- Maintained statistical and financial records, planned maintenance work, events and room bookings, promoting and marketing the business, worked closely with the owner to prepare bills and enforce rules and policies of the hotel

Help patrons select food and beverages by presenting menu; offering cocktails, suggesting courses, explaining the chef's specialties, providing excellent customer service and positive representation of the company at all time

Independently ensuring child safety, organizing all activities, supervising playmaintaining a positive attitude in stressful situations, collecting all paperwork, data input,receiving phone calls, promoting good behavior

Placing emphasis on the quality provided, ensuring a warm and easy welcome, prioritizing reservations, multitasking under pressure, taking phone calls.