In addition to my responsibilities over North America, I also work closely with distributors in LATAM, providing technical guidance on Vencorex products.

• Proactively engage with customers through regular visits, delivering impactful technical presentations and effectively showcasing products.• Cultivate and nurture strategic relationships with key accounts, distributor accounts, and industry partners to drive business growth.• Document and track customer interactions, technical inquiries, and recommended solutions, building a comprehensive database of knowledge for future reference and continuous improvement.• Develop and deliver engaging training programs that cover various technical aspects and applications of Vencorex products, ensuring a thorough understanding among the sales team and distributors.• Provide ongoing support and guidance to the sales team and distributors, answering their technical questions, addressing concerns, and offering expert recommendations to enhance their product knowledge and sales performance.• Collaborate closely with the sales and business development teams to develop and implement strategies for targeting and acquiring new accounts while also maximizing revenue potential with existing accounts.• Proactively identify and pursue potential business opportunities by analyzing the market and customer landscape, focusing on both existing and new accounts.• Monitor and evaluate the performance and customer feedback of new products and applications, collaborating with the product management team to implement continuous improvements and optimize their success in the market.• Conduct presentations at trade shows and webinars to educate attendees about Vencorex's offerings, highlighting key features, benefits, and competitive advantages to enhance brand recognition and product understanding.

• Provided technical guidance to customers for high-performance coatings on a range of additives including defoamers, wetting and dispersing agents, surface, and rheology modifiers.• Successfully resolved formulation challenges through defect and root cause analysis, ensuring optimal product performance and customer satisfaction.• Participated in global collaboration between R&D, tech service, sales, and manufacturing to commercialize a $5 million growth opportunity.• Conducted training sessions for technical and marketing staff, covering various topics such as formulation techniques, application methodologies, quality control, and instrumentation.• Effectively utilized project management tools to design and outline experimental protocols, ensuring efficient and well-organized project execution.• Prepared and delivered compelling presentations to effectively communicate research findings and results to customers and senior leadership.• Participated in cross-functional team to build relationships with and provide on-site support to development partners.• Collaborated within cross-functional teams to foster relationships with development partners, providing on-site support and contributing to successful project outcomes.