Sadick Issahaku Email & Phone Number

London, England, United Kingdom

• Leading a team of commercial experts in understanding and negotiating on the commercial aspects of multi million pounds projects, translating and developing models to evaluate the key performance criteria and pricing options.• Commercial lead in negotiating on the commercial aspect of new district heating scheme with third party contractors and partners.• Manage the EV and PV portfolio of the group, contract negotiations with contractors for the design and build and ongoing operations… Show more • Leading a team of commercial experts in understanding and negotiating on the commercial aspects of multi million pounds projects, translating and developing models to evaluate the key performance criteria and pricing options.• Commercial lead in negotiating on the commercial aspect of new district heating scheme with third party contractors and partners.• Manage the EV and PV portfolio of the group, contract negotiations with contractors for the design and build and ongoing operations and maintenance. • Commercial lead on the strategic approach on district heating projects, EV and PV• Translating the commercial aspects of contracts and presenting to the board Show less

Nottinghamshire, England, United Kingdom

City Energy Solutions / District Heating / Decarbonisation Commercial and Financial Evaluation of multi million pound Bids for the design, build and operation of low-carbon district heating energy solutions to supply heating and cooling to both residential and commercial customers. Providing compelling insights to senior leadership and driving the business agenda to help shape the overall strategy and deliver growth.

Nottingham, United Kingdom

• Developing commercial proposals for product and price positioning within target customer segments (including taking a lead with SME smart strategy); presenting them to Directors and other senior stakeholders; pulling together a Value-Added Proposition (AVP) and seeing them through to sign off• Owning and maintaining “Non-Contract Pricing” models for SME and Corporate customers, ensuring pricing methodologies are accurate and cost/risk reflective. Regularly reviewing of the SME & Corporate… Show more • Developing commercial proposals for product and price positioning within target customer segments (including taking a lead with SME smart strategy); presenting them to Directors and other senior stakeholders; pulling together a Value-Added Proposition (AVP) and seeing them through to sign off• Owning and maintaining “Non-Contract Pricing” models for SME and Corporate customers, ensuring pricing methodologies are accurate and cost/risk reflective. Regularly reviewing of the SME & Corporate “Non-Contract” value against budget and making recommendation to the Exec.• Identifying and agreeing pricing strategies across segments and channels to support sales and retention targets and to minimise losses. • Continually challenging commercial assumptions and ensuring that the strategy of delivering value across the portfolio of c.300k customers (c.£50m EBITDA) is adhered to; highlighting areas of risk and opportunity to optimise business performance• Presenting commercial propositions to the Exec either for information or gaining buy in/sign off • Leading and playing a key role in the delivery of high-profile projects• Building networks across the business; continually seeking to understand and gain knowledge from other functional areas within the business and externally Show less

Annesley, Nottinghamshire

Leicester, United Kingdom

* Managing a team of technical experts and analysts (10 direct reports) to rectify renewal exceptions ensuring accurate, timely and correct renewals for British Gas customers. I manage a daily control process to ensure sales processed by front line agents converts into contracts and the required communications are sent to the customer. This led to an increase in renewal compliance from 45% to consistently above 99% alleviating the threat of regulatory censure* Working closely with SME… Show more * Managing a team of technical experts and analysts (10 direct reports) to rectify renewal exceptions ensuring accurate, timely and correct renewals for British Gas customers. I manage a daily control process to ensure sales processed by front line agents converts into contracts and the required communications are sent to the customer. This led to an increase in renewal compliance from 45% to consistently above 99% alleviating the threat of regulatory censure* Working closely with SME pricing to ensure appropriate pricing books are maintained* Responsible for ensuring legal, regulatory compliance of core SME renewals processes.* Root cause analysis to identify failures and progressing to implementation of robust solutions. Recently delivered a change to business the sales process that saved the business 2FTE per week.* Managing relationship between Business and a third-party supplier to ensure delivery of sustainable changes / fixes in our billing system. Show less

Leicester, United Kingdom

* Managing a taskforce team focusing on customer renewal compliance* Identifying and implementing process improvements to British Gas billing systems* Regulatory risk management, supporting internal audit, root cause analysis to implementing sustainable changes to improve agent and customer experience.* Recruiting a BAU team of 10 technical and analysts to sustain the process.

Leicester, United Kingdom

I am responsible for identifying and eliminating areas of margin leakage that reduces the portfolio’s profitability by creating practical fixes, implementing workable solutions and embedding robust controls. Revenue improvements through exceptional analyses that identifies the drivers of any leakage and lead the delivery of remedial action. This includes building data infrastructure to evaluate revenue leakage within the SME Energy portfolio as well as identifying the root cause of issues… Show more I am responsible for identifying and eliminating areas of margin leakage that reduces the portfolio’s profitability by creating practical fixes, implementing workable solutions and embedding robust controls. Revenue improvements through exceptional analyses that identifies the drivers of any leakage and lead the delivery of remedial action. This includes building data infrastructure to evaluate revenue leakage within the SME Energy portfolio as well as identifying the root cause of issues that cause revenue leakage and support improvement in customer journeys.Delivering consistent and accurate corrections to systems and working alongside the wider business to ensure changes are communicated effectively and their objectives are understood Show less

Leicester, United Kingdom

* Analysis of customer consumption trends, invoice amounts and settlement charges by National Grid to identify any shortfalls* Settlement Analysis and processing claims of any overcharge from the industry.* Mentoring new starters* Disputed Reads; managing industry agents e.g. DC/DA/MOP/Distribution/Xoserve etc* Resolving erroneous transfers and managing change of supplier process

Managing a portfolio of between 200 business customers with a total value of £ 500,000 in arrears, to maximise cash flow and minimise bad and doubtful debt through cash collection•Effectively managing individual account portfolio •Maximizing collections•Maintain customer profile through account hierarchy•Resolving account disputes to minimize aged debt and improve customer experience•Forging and maintaining both internal and external customer relationships•Effectively… Show more Managing a portfolio of between 200 business customers with a total value of £ 500,000 in arrears, to maximise cash flow and minimise bad and doubtful debt through cash collection•Effectively managing individual account portfolio •Maximizing collections•Maintain customer profile through account hierarchy•Resolving account disputes to minimize aged debt and improve customer experience•Forging and maintaining both internal and external customer relationships•Effectively managing and prioritizing workload within appropriate timeline Show less