Effectively maintained small baking business including invoicing customers, increasing profitsQuadrupled social media impressions through targeted posts in 2022Developed catering relationships with organizations for business meetings and department eventsIncreased professional baking and kitchen skills through customer interaction

Baked and assembled cookies and cookie sandwiches including sugar, chocolate chip, peanut butter fluff, lemon blueberry, etc.Prepared various other treats including macarons, whoopie pies, cake pops, and cookie doughHelped package monthly orders of cookie dough for Hornstra FarmsMaintained clean, sanitary station following food safety protocols while cooperating in an efficient assembly line to finish products

Maintain a clean, organized inventory and curated displays of seasonal clothing and accessoriesAnticipate customer needs to guide them through finding ideal sizes and styles while providing excellent customer service per company standardsOperated point-of-sale system to complete credit, cash, exchanges, returns, and eCommerce transactionsReview J.Crew Factory's latest sales to stay up to date with the quickly-changing product lineDevelop customer stickiness by signing 200+ customers up for loyalty and credit card programs

Completed point-of-sale transactions ranging between $25 and $250Enrolled customers in TJX Rewards Credit CardMaintained merchandise displays per store brand standards

Updated patient records in accordance to industry best practicesExecuted Covid-19 protocols for patient safetyServed as main point of contact for in-bound and out-bound patient inquiries

Processed in-bound orders and welcomed guests in busy, full-service restaurantCommunicated with wait and kitchen staff to ensure order accuracy