Gather market and customer information and provide feedback on industry trendsIdentify new markets and business opportunitiesBuild business for the company by identifying and selling prospects; maintaining good relationships with clients.Attend to client requirements/demands in person, via telephone calls and emails.Approach potential clients with the aim of winning new business and responsible for making repeat sales to the company’s existing customers.Listen and respond to client requirements in person, via telephone calls and emailsMake cold calls to arrange meetings with potential clients to prospect for new businessNegotiate price, specifications, and terms of an agreement on behalf of the company and close dealsContact and meet face-to-face with existing and prospective clients to develop and maintain relationshipsTo achieve maximum sales profitability and growth by effectively selling the company’s products and/or related services.To promote/sell/secure orders from existing and prospective customers through a relationship-based approach

• Marketing functions/After sales, follow-up and deposit mobilization• Owns the client relationship with the bank• Responsible for managing client portfolio, accountable for total clients revenue and cross selling all the bank’s products and services• The main focus of the role is to sell the Bank’s products with a view to ensuring that the best solutions are given to the client in a value adding way.• Review and analyse client’s financials as well as other relevant reports in order to fully understand the client’s business and needs.

Team Knowledge champ position makes provisions for first hand knowledge on products and services, and training of team membersResponsible for direct engagement with internal and external customers through all channels of engagement - telephone, email, live chat and social media;Respond promptly to enquiries, requests and complaints accordingly.Escalate all issues as required to relevant teams and units for prompt resolution