• To reduce debtor day and maximize potential overall profitability and liquidity. Responsible for providing an accurate weekly debtor report on both UK & overseas customers. Acts on disputed debts promptly, i.e. sending Final notice letter, process claims, within the agreed timelines. Works interactively with Treasury to maximize liquidity.• To assist the Finance Manager to assess and evaluate customer risks. Regularly monitors credit risks to ensure compliance with insurance coverage. To manage the insurance policy for the company’s debtors. To liaise with Sales departments to agree the commercial. to judge the creditworthiness of existing and potential customers.• Customer-focused problem resolution. Professionally resolve customer inquiries promptly & accurately by understanding customer market and needs. Develops effective communication systems to contact all customers. Regularly liaises and interacts with Sales team/customers to resolve customer issues. Proactively contacts customers for prompt collection or resolution of aged debtor reports by regularly collecting and analyzing customer data.• Account reconciliations – Monthly Invoice Finance reconciliation. Arrange Direct Debit payments, Post and process receipts from customers (cheque, BACS,DD, etc). Keep on top of all Sales Ledger enquiries and activities, post and uploads daily Sales/credits transactions onto accounting system & produce and reconcile Sale Transactions reports.• Supports with audit and budget requests and team with Purchase Ledger tasks.

• Working closely with Senior management to deliver Headcount Planning for Central Operations Systems Management team, gathering and manipulating data to project forward and determine the number of hires or overtime required for the team to execute for peak periods and for the next year.• Using multiple software tools as part of a remote team to improve the quality and efficiency of Amazon Last Mile deliveries to homes and business. Liaising and communicating with multiple delivery stations around the UK and Europe to optimize the service provided to delivery service providers and customers. Use data-driven decision making to achieve daily operational excellence.Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes.• Training, and helping the development of new and existing team members.

Working closely with the Account (Easyjet and Norwegian) directors and senior managementas a true business partner - providing added value financial, commercial and strategic support.• Stock valuations at month end and reconciliations of stock accounts in the Balance Sheet andP&L.• Conducting financial analysis and providing recommendations on profitability-enhancingopportunities and new business strategies in relation to stock and COGS.• Participating in financial and operational reviews related to business performance and proposeinternal process improvements.• Developing and implementing tools (build models to allow fast analysis and reconciliation duringtime critical periods) to quantify variances in KPIs and financial impacts.• Actively participating in stock projects with focus on cost saving and process improvement.• Providing audit data and assisting internal and external auditors with all stock relatedinvestigations and queries.

Responsible for providing regular relevant and up to date retail performance analysis and providing KPI metric reports as and when required• Responsible for providing daily and weekly sales reports as well as ad hoc reporting to support commercial team.• Responsible for delivery of fresh food sales, waste and margin performance reports, including development to provide optimum visibility of trends.• Support the IS team to develop best in class management information tools for the business

Managed and maintained all product master data for a leading airline with operating income £466m (2019)•Key contact for maintenance and audit of product master data across all GRO systems.•Provided consistent and verified audit processes of Master data.• Provided recommendations of improvements in processes relating to master data management.• Maintained promotion mechanics.• Issued monthly sales data to suppliers.• To be key representative for retail in any project impacting Master data content and management across gateretail systems.• To own and manage the transition of product master data onto a new platform.

Reconciliation of sales and good purchases for Airlines using the in-house system TS4 & MS Excel• Deal with multi-currency and banking of flight sales • Assist with KPI analysis for airline warehouses

Serve as a focal point to communicate and resolve all issues of the team. Responsible for managing 50-100 staff and being on-call to support company’s emergency requirements• Deploy staff based on management direction and analysis of capabilities and skills to decide roles • Operate in an administrative role, managing the day-to-day scheduling, coordinating and problem-solving, so that the team meets its required level of service. Compiling a database of necessary information and creating an e-mail group where all members are kept adequately informed.• Manage, train, and help the development of new and existing team members and set clear and achievable targets. Monitoring individual performance, resolve poor performance or dysfunctional behaviour using discipline or terminations. • Liaise with resource planners to fulfill company requirements and operation managers to obtain necessary management direction