Manager Of Claims Solutions
CurrentDirectly oversee all field OS&D operations; develop claims prevention strategies
Mar 2021 - Present
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Sadi Thomas Email & Phone Number
Manager of Claims Solutions at Ward Trucking // I provide obsessive customer service by offering simpler solutions to complex problems
at
Ward Transport & Logistics Corp.
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✓ Verified May 2026
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Profile completeness 71%
Current company
Role
Manager of Claims Solutions at Ward Trucking // I provide obsessive customer service by offering simpler solutions to complex problems
Location
Pittsburgh, Pennsylvania, United States
Company size
Who is Sadi Thomas? Overview
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Quick answer
Sadi Thomas is listed as Manager of Claims Solutions at Ward Trucking // I provide obsessive customer service by offering simpler solutions to complex problems at Ward Transport & Logistics Corp., a company with 319 employees, based in Pittsburgh, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Sadi Thomas.
Sadi Thomas previously worked as Manager of Claims Solutions at Ward Transport & Logistics Corp. and Manager of Process Improvement at Ward Transport & Logistics Corp..
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Email format at Ward Transport & Logistics Corp.
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Ward Transport & Logistics Corp.
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Profile bio
About Sadi Thomas
I am a versatile manager in the LTL and transportation industry with 10+ years of experience in project management, customer solutions, and software implementation. I have helped less than truckload companies research and develop programs that streamline their daily operations.Some examples include:• As a Manager of Claims Solutions at Ward, I author and oversee policies and procedures for the operation which encourage claims prevention strategies and customer solutions. My team’s collaborative efforts helped produce a 29% reduction in YOY claims ratio.• As a Process Improvement Manager at Ward, I helped implement a dynamic dock routing system to 10+ service centers and developed training guides & tools for remote study.• I served as Ward’s company liaison to Maven Machines from 2019 to 2021 and managed multiple rollout projects to streamline the inbound and dispatch segments of the operation.I get most excited about opportunities where I get to utilize my attention to detail and customer service skills to develop programs which encourage business growth and operations efficiencies. I love connecting with new people and growing my knowledge base. Feel free to contact or connect with me via LinkedIn.
Current workplace
Sadi Thomas's current company
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Ward Transport & Logistics Corp.
8 roles
Sadi Thomas work experience
A career timeline built from the work history available for this profile.
Manager Of Process Improvement
Named subject-matter expert on all inbound operations; acted as company liaison with various software & hardware companies; focused primarily on improvement of standard operating procedures concerning OS&D and Claims Prevention
Dec 2019 - Mar 2021
Operations Supervisor
Inbound dock supervisor for Ward Transportation Pittsburgh Service Center
Dec 2018 - Dec 2019
Office Supervisor
Directly oversaw 18 customer service representatives; performed all hiring and termination procedures; oversaw driver qualification files; traveled throughout Northeast region to assist with OS&D cleanups and training; performed interviews for dock, driver, and clerical candidates; processed payroll for ~150 employees; managed terminal attendance and.
Aug 2017 - Oct 2018
Office Supervisor
Mar 2015 - Aug 2017
Terminal Clerk Ii
Fulfilled OS&D role at terminal; fulfilled Linehaul dispatch role at terminal, responsible for ~30 drivers nightly
Oct 2014 - Mar 2015
Terminal Clerk I
Responsible for: calling and making appointments; processing OS&D; billing; providing rate quotes; assisting AM / PM P&D dispatch
Jul 2014 - Oct 2014
Terminal Clerk I
Responsible for: calling and making appointments; directing phone calls; providing rate quotes; performing billing responsibilities
Jun 2013 - Jul 2014
Team & coworkers
Colleagues at Ward Transport & Logistics Corp.
Other employees you can reach at wardtlc.com. View company contacts for 319 employees →
CH
Cory Hinterberger
Colleague at Ward Transport & Logistics Corp.
Altoona, Pennsylvania, United States, United States
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MM
Maria Morelli
Colleague at Ward Transport & Logistics Corp.
Williamsburg, Pennsylvania, United States, United States
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JB
John Barry
Colleague at Ward Transport & Logistics Corp.
Chicago Ridge, Illinois, United States, United States
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JW
Julie Wertz
Colleague at Ward Transport & Logistics Corp.
Altoona, Pennsylvania, United States, United States
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TT
Timothy Taylor
Colleague at Ward Transport & Logistics Corp.
United States, United States
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SF
Sarah Fusco
Colleague at Ward Transport & Logistics Corp.
Altoona, Pennsylvania, United States, United States
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SR
Samuel Roman
Colleague at Ward Transport & Logistics Corp.
Philadelphia, Pennsylvania, United States, United States
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EH
Elijah Harris
Colleague at Ward Transport & Logistics Corp.
Wilkes-Barre, Pennsylvania, United States, United States
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MF
Morgan Fochler
Colleague at Ward Transport & Logistics Corp.
Pittsburgh, Pennsylvania, United States, United States
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CW
Cecil Ward
Colleague at Ward Transport & Logistics Corp.
Grand Junction, Colorado, United States, United States
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Cory Hinterberger
Colleague at Ward Transport & Logistics Corp.
Altoona, Pennsylvania, United States, United States
View →
MM
Maria Morelli
Colleague at Ward Transport & Logistics Corp.
Williamsburg, Pennsylvania, United States, United States
View →
JB
John Barry
Colleague at Ward Transport & Logistics Corp.
Chicago Ridge, Illinois, United States, United States
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JW
Julie Wertz
Colleague at Ward Transport & Logistics Corp.
Altoona, Pennsylvania, United States, United States
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TT
Timothy Taylor
Colleague at Ward Transport & Logistics Corp.
United States, United States
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SF
Sarah Fusco
Colleague at Ward Transport & Logistics Corp.
Altoona, Pennsylvania, United States, United States
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SR
Samuel Roman
Colleague at Ward Transport & Logistics Corp.
Philadelphia, Pennsylvania, United States, United States
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EH
Elijah Harris
Colleague at Ward Transport & Logistics Corp.
Wilkes-Barre, Pennsylvania, United States, United States
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MF
Morgan Fochler
Colleague at Ward Transport & Logistics Corp.
Pittsburgh, Pennsylvania, United States, United States
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CW
Cecil Ward
Colleague at Ward Transport & Logistics Corp.
Grand Junction, Colorado, United States, United States
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FAQ
Frequently asked questions about Sadi Thomas
Quick answers generated from the profile data available on this page.
What company does Sadi Thomas work for?
Sadi Thomas works for Ward Transport & Logistics Corp..
What is Sadi Thomas's role at Ward Transport & Logistics Corp.?
Sadi Thomas is listed as Manager of Claims Solutions at Ward Trucking // I provide obsessive customer service by offering simpler solutions to complex problems at Ward Transport & Logistics Corp..
Where is Sadi Thomas based?
Sadi Thomas is based in Pittsburgh, Pennsylvania, United States while working with Ward Transport & Logistics Corp..
What companies has Sadi Thomas worked for?
Sadi Thomas has worked for Ward Transport & Logistics Corp. and Estes Express Lines.
Who are Sadi Thomas's colleagues at Ward Transport & Logistics Corp.?
Sadi Thomas's colleagues at Ward Transport & Logistics Corp. include Cory Hinterberger, Maria Morelli, John Barry, Julie Wertz, and Timothy Taylor.
How can I contact Sadi Thomas?
You can use AeroLeads to view verified contact signals for Sadi Thomas at Ward Transport & Logistics Corp., including work email, phone, and LinkedIn data when available.
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