Sado Borcilo Email & Phone Number

United States

Spokane-Coeur d'Alene Area

Establish service levels and requirements for customer service, and outbound/inbound sales support.Draft, implement, and execute policies and procedures to facilitate a quality customer service experience.Maintain and continuously improve existing processes. Codify processes and procedures for new areas of interaction with customers (internal and/or.

West Chester, Ohio, United States

Manage $10M Customer Service business for North America. Develop, nurture, and maintain positive working relationships with key customer contacts. Ensure customer orders are processed timely and accurately in the SAP system, and ensure customers are receiving effective / proactive communication about order and shipping status. Evenly distribute the.

Cincinnati, Ohio, United States

I provide technical expertise & support to the SICK, Inc. Strategic Industry Teams, distributors, integrators, and customers with regard to the SICK, Inc. Vision and AutoID product portfolio.

I am Advantech’s Industrial Internet of Things (IIoT)/Smart Manufacturing (iFactory) Engineering Consultant, in the Manufacturing industry. My primary responsibility is to educate, develop, and grow my client’s knowledge of IIoT and Smart Manufacturing, so that they can attain all the benefits of the new Industry 4.0. I work to maintain a long term.

Cincinnati Area, KY

Technical Support: Assuming a role of both Technical and Customer Service provider, effectively processing highly technical support needs and communicating solutions to end-users via telephone, e-mail, and the InternetTraining: Conducting one-to-many end-user training courses onsite for the customer, within our in-house training facility, and over the.

Rochester, New York Area

Travel to customer locations and fix issues with machinery, or install new purchases.

Help Students with any computer related issues that they may have.

Supply Chain Optimization:Was given the task to learn to use the program Supply Chain Guru to understand if it would be beneficial for TE in optimizing their current business framework.Auditing:Performed an audit on a plant closure by comparing actual events to guidelines in a corporate spec. to see if they were being fallowedInstructional Videos:Helped.

Productivity Analysis:Gathered time data on a sonic quality machine to better understand its daily use. Then with a group of engineers designed and installed a way to keep track of total machine operating time to improve productivity.Auditing: Performed a quality audit on the consistency of how well certain hard-copy documents were being filled out, versus.

Norwich, NY

Packaged medicine.

Did chores on a farm for the summer.