I supporting on-site hardware service to large enterprise and commercial customers, doing to install, configure and repair systems, networks and peripherals .I supporting with multi-vendor systems including hardware, software, networking products and operating systems and focus on HP ProLiant Servers , HP Blade Servers, HP StorageWorks and HP Business Critical Servers products , MS Windows Server, Linux and HP-UX operating systems environments.Responsibilities• Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high- risk. • Integrate technical knowledge and business understanding to create. solutions for customers. • Resolve single- and cross- technology incidents independently. Work with team members to resolve unusually complex or cross- technology incidents. • Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. • Apply company solutions to meet highly complex customer needs. • Identify additional services that could lead to future service revenue growth. • Provide technical consulting during contract renewal discussions. • Build and maintain strong relationship up to senior management level in assigned accounts. • Design and deliver support solutions using specific industry knowledge and expertise. • Assist in managing delivery of industry support solutions. • Lead Customer Expectation management as part of escalation process. • Lead cross-team or large programs/projects. • Coach or guide junior consultants.

I did installation and configuration to modem,Router,switch,firewalls. Our experience with network connections and security issues. I installed with fiber optic cable and UTP cable infrastructure. also installed wireless networks over long distances to large corporate and commercial customers.Ability of Network applications. WAN,LAN,VLAN,WLAN,• Cisco router,switch,wirelees,pix• 3Com switch,firewall• Quintum Voip• Checkpoint Vpn Edge, R55• E-safe, Websense,Trend Micro• Tellabs STU-160,HTU-2M,CTU-S modems• Newbridge 2703, 2902 modems• Utp Cat5e, Utp Cat6, Fiberoptik cables, Fusion, OTDR test