Sae M. Email & Phone Number

Chiang Mai, Thailand

Myanmar

• Co-lead the initiative to create the corporate responsibility report for Myanmar, collaborating closely with the compliance team in Singapore for global submission.• Had responsibility of compiling and presenting the monthly utilization report for staff projects to the Partners.• Successfully managed yearly contracts with office vendors, ensuring accuracy and timely completion.• Helped create financial reports and budgets, making sure they were completely accurate and submitted on time.• Played a key role in assisting the Tax Team and Risk Assurance Team with administrative support, contributing to delivering effective and efficient service to clients.

Myanmar

• Provided excellent customer service and clerical support, contributing significantly to the successful completion of an efficient operation.• Implemented the Opera PMS system to maintain accurate records, utilizing guest profiles and billing information efficiently.• Demonstrated outstanding organizational abilities and precision when managing cash transactions.• Achieved a 99% customer satisfaction rating through feedback surveys over the course of the year.

Myanmar

• Streamlining check-in/out processes or implementing systems that reduce wait times, leading to improved guest satisfaction.• Resolving guest issues effectively and maintaining a high level of guest satisfaction, reducing complaint rates.• Acknowledged for exemplary service in guest reviews, contributing to a welcoming and enjoyable atmosphere.• Successfully promoting hotel amenities or services to guests, leading to increased revenue for the hotel.

Diploma, Business Administration And Management, General, Distinction (A)

Bachelor'S Degree, Microbiology, General

Certificate, Front Office Operation, Merit