• Identifying and meeting customer needs within their allotted sales territory, maintaining good after-sales relationships • Analyze tenders and specify the projects timeframe, requirements, and scope of work and distribute the tasks between business development, technical and documentation teams according to work breakdown structure (WBS). • Follow up with technical team and assure that they chose a proper solutions match the project requirements. • Follow up with business development team regarding to requesting the quotations and build the cost sheet. • Follow up with documentation team and assure all needed documents are ready and match the requirements. • Check for appliances delivery, readiness and schedule for installation date and assign a team for this activity. • Coordinate with clients to provide the network architecture, project prerequisite and all needed docs. • Follow up with technical team during the implementation stage and provide them all needed support.

Starting as a programmer in ERP (Enterprise Resource Plan) and specialist Coordinator. Then as an Assistant Manager of IT Sales plus ECM (Enterprise Content Management) coordinator between NASCO and EVER TEAM. Ends up as a Supervisor of IT Sales and a Business Development team member.

Starting in customer service Department and after i successfully complete my academic degree worked as a network administrator and technical support.