Saeed Nouri Email & Phone Number

Melbourne, VIC, AU

Australia

In this role I've been pivotal in assisting partners to adopt secure cloud solutions with Microsoft Azure, enhancing their security posture and driving efficiencies through cloud migration. My initiatives include leading MSP partner training on Microsoft advanced security and cloud infrastructure technologies to streamline security responses and designing.

Melbourne, Victoria, Australia

I served as the Global Professional Service Team Leader – Cloud Architect, where I spearheaded a global team of architects and engineers. My leadership was focused on cultivating a high-performance environment and fostering collaboration across international teams. I was at the forefront of cloud adoption discussions, creating comprehensive architectural.

• Integrate & innovative technology to improve data collection and analysis for strategic alignment with a security monitoring strategy
• Leading Cloud architecture (presales, design and deployment) for “cloud first” / “cloud only” / Hybrid cloud strategies
• Design sales campaigns aligned with portfolio office, running webinars or face to face meetings and presentations.
• Strategic Planning, Governance strategy, architectural guidance, process improvement and oversight related to development, designing, enhancement, integration, and migration of IT environment
• Perform domain assessment/gap analysis between current and future state for system conversion, recommended solution and best practices for transition to strategic target state architecture, including adaption of.
• Design and architect technical solution; effectively integrate solutions into the existing infrastructure; document current state architecture; consult on development projects; help deploy solutions that meet business.

Melbourne, Australia

As a National Solution Architect, I specialized in developing and executing business and technology strategies, leveraging TOGAF ADM steps to drive organizational growth and technological innovation. My approach included conducting risk and business impact assessments as part of technical audits, which resulted in identifying significant cost-saving.

• Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Act as escalation point for all requests and incidents. Develop and mature phone/ticket escalation.
• Train, coach and mentor Service Desk Specialists (Level 2/3) including career development. Oversee staff activities. Builds/obtains training material for support staff. As needed, schedule employees working times and.
• Provide data and reporting of KPI’s and trends to IT department and others in ad-hoc, weekly, monthly and as needed. Will drive Ticket Deep Dive and develop strategies for improvement. Work to make Service Desk the.
• Oversee Solutions repository and ensure top quality solutions are available to the staff. Develops Service and Business Level Agreements to set expectations and measure performance. Develops an effective and workable.
• Manage process for communicating outage/emergency activities to the organization. Manage vendor relationships as it depends on daily operational needs. PO review and approval/budgeting responsibility. Review survey.

Melbourne, Australia

Manage and implement determination of requirements for all aspects of technical infrastructure delivery and configuration including documentation, workshops, forums, training and contribute to their development and deliveryConduct research on emerging technologies in support of infrastructure development efforts and recommend technologies that will.

Melbourne, Australia

Remote proactive support for CCA managed customers using system manager and KaseyaMonitor and plan backup solution ( NAS, Cloud, Offsite ) using various technologies in the market ( Shadow protect, Symantec, … )Configure connectivity routers for ( TBB, IPMAN, NextIP )Plan and implement Microsoft office 365 migrationTechnical support of servers and services.

Melbourne, Australia

• Onsite / Remote Network Engineer for multiple sites, Schools & Aged Care Organizations Victoria
• Weekly onsite server/ network maintenance check, audit, problem solving service
• Configure SSL / Global VPN and site to site VPN on Sonicwall / Cisco devices
• Configure and manage different types of firewall and web access controls on different sites
• Creating user and group policies on different sites
• Technical support for exchange server on multiple sites

Melbourne, Australia

• Level 3 support – engineering for 30+ companies (600+ machines) all over Australia, mostly in Melbourne
• Daily systems and networks audit using Kesaya remote
• Following up and solving incidents and generated error logs by ITIL base software “connectwise”
• Total remote and onsite support for multiple sites
• Cooperate helpdesk level 1-2 team in solving problems
• Priorities the tickets based on clients and importance

Tehran / IRAN

LALEH General Hospital (500 beds), an organization where I had the opportunity to be involved in design and implement IP infrastructure (IP, Subnets, OS, Server farms, Firewall, Switches and Routers configurations). I started by getting involved with technical support / Incident management of 200 users but when the users increased and different departments.

Tehran - IRAN

• Cooperated in the migration team responsible for upgrading the corporate network from windows NT, SQL 7 to windows 2000 ( Active Directory, DHCP, DNS), SQL 2000, ISA 2000, and IIS 5.0. This included the migration of 3.
• Created and managed user accounts and groups, group policy, …
• Setting up new hardware, printer, laptop
• Setting up new Os, software
• Worked with other network administrators (team of 4) in troubleshooting and maintaining the network with over 150 client computers, while ensuring top security.
• Research, evaluate, test, recommend, and implement new security products and releases.

Bs, Computer Engineering, Hardware

Diploma, Mathematics And Computer Science