Team Leadership and Development: Led and cultivated a high-performance IT team through strategic recruitment and comprehensive training.Workflow Optimization: Spearheaded the evaluation and optimization of business workflows using cutting-edge IT solutions for maximum efficiency.IT Security and Data Protection: Pioneered and enforced robust IT security policies, including Identity Access Management (IAM), to fortify data protection. Proactively monitored and resolved security incidents, safeguarding data integrity and confidentiality. Implemented and fine-tuned a Data Leakage Prevention (DLP) service to prevent unauthorized data disclosure.IT Management and Best Practices: Introduced ITIL best practices to enhance task management, project execution, and change management.Disaster Recovery and High Availability: Designed and maintained a Disaster Recovery (DR) site following SAN Storage and NAS Storage principles. Orchestrated High Availability (HA) solutions with dynamic workload migration capabilities.Online Presence Enhancement: Revamped and managed a Content Management Center based on SEO principles to enhance the company's online presence and user experience.

Network Management and Security: Managed and maintained firewall, VPNs, VLANs, VoIP, and network access protocols. Proactively identified and mitigated vulnerabilities and security risks, ensuring a highly secure network environment. Designed and implemented a new VLAN scheme and dynamic VLAN assignment based on user departments.IT Skill Enhancement: Designed and executed training programs to enhance the skill set of the IT department. Implemented ManageEngine Service Desk for IT users. Configured Exchange 2013 for the organization.Network Services Oversight: Oversaw and ensured the seamless operation of network services, including domains, firewalls, emails, and call managers. Monitor and maintained all network services such as Domain, Firewall, Wireless, Emails, DFS, and Call Manager.Online Presence Improvement: Enhanced and supervised a Content Management Center based on SEO principles to boost the company's online presence and user experience.IT Project Management: Managed IT projects using advanced task management and automation tools, including SharePoint. Implemented VMWare Clustering, HA, FT, vShield, vCenter, vRealize Orchestrator in the Virtualization Platform. Generated quarterly reports based on KPIs for performance evaluation.

Network Management and Virtualization: Designed and deployed network infrastructure using Cisco switches and firewall software. Managed virtualization using VMware and Microsoft services such as email server, file server, and data storage.Network Support: Provided network maintenance and specialized issue resolution for clients.

Teaching and Education: Delivered comprehensive bootcamp education programs for Cisco CCNA Routing and Switching certification. Provided tutoring on computer architecture based on CompTIA A+ certification.Independent Professional Training: Offered freelance training on networking, virtualization, and Microsoft services through workshops.

Network Architecture: Designed and implemented an Active Directory network, facilitating the transition from Workgroup to Active Directory.Infrastructure Virtualization: Successfully virtualized the data center infrastructure, enhancing scalability and resource utilization.Network Security: Strengthened network security using IP Security (IPSec) protocols. Deployed a TMG firewall for added protection. Implemented network-based antivirus solutions.Network Monitoring: Implemented effective network monitoring solutions using SolarWinds and Cacti.Training and Expertise: Provided IT personnel training to ensure proficient network and service maintenance. Developed extensive expertise in network security, risk management, and problem-solving within network environments.