¬ Technical Duties:o To increase access network availability by following up NOC access cases and provide minimum time to solve the problem.o To communicate/escalate vendors to address and resolve network troubles.o To communicate and coordinate with suppliers to tune and enhance network operations.o To coordinate with other network teams (Provisioning and Engineering) to take hand of the new projects and network setup enhancement.o To recommend changes to policies and… Show more ¬ Technical Duties:o To increase access network availability by following up NOC access cases and provide minimum time to solve the problem.o To communicate/escalate vendors to address and resolve network troubles.o To communicate and coordinate with suppliers to tune and enhance network operations.o To coordinate with other network teams (Provisioning and Engineering) to take hand of the new projects and network setup enhancement.o To recommend changes to policies and establishes procedures that affect immediate policies and procedures.o To maintain communications with staffs and management to ensure that work is delivered on time.o To monitor and maintain network to ensure uptime requirements and establish effective communication procedures with other units during outages, following up after problems are resolved and documenting problems and resolutions.o To assist in development and growth of a cross-functional team environment.o To perform any other duties requested by the Direct Manager.o Technical Lead¬ Supervisory Duties:o To determine unit work objectives and set work priorities for subordinate supervisors.o To provide supervisors and employees with all the necessary technical support and guidance within the department.o To identify staff training needs and recommend the proper training modules for eligible individuals.o To liaise with employees on regular basis to discuss work progress towards achieving objectives. Show less

o Participated in designing, planning, implementing and operating for covering WIFI at Sharm Elsheikh International Congress for EEDC Congresso Responsible for vendors’ renewal contract¬ Alcatel DSLAMs¬ HUWAEI U2000 server and DSLAMs¬ Aruba Controllers, Airwave management server, Aps¬ ZHONE devices¬ ASSIA DSL Expresseo Responsible for ASSIA DSL Expresse to extend the XDSL line rate and reach of their DSL systems while maximizing service quality and minimizing… Show more o Participated in designing, planning, implementing and operating for covering WIFI at Sharm Elsheikh International Congress for EEDC Congresso Responsible for vendors’ renewal contract¬ Alcatel DSLAMs¬ HUWAEI U2000 server and DSLAMs¬ Aruba Controllers, Airwave management server, Aps¬ ZHONE devices¬ ASSIA DSL Expresseo Responsible for ASSIA DSL Expresse to extend the XDSL line rate and reach of their DSL systems while maximizing service quality and minimizing maintenance costs.o Responsible for Aruba WIFI centralized Model.o Understand the current TE Data Access network technologies applied with all offered service. o Responsible to revise access service SLAs and measures. o Suggest use of quality/service assurance reports to find a way to control troubles and optimize network performance. o Enhancing and facilitate the tools used to monitor/control network operation. o Responsible to translate that new projects/setup to a way of operation and troubleshooting steps and knowledge; then communicate this information to NOC. o Responsible to train and evaluate employees, addresses performance issues and makes recommendations for personnel actions. o Performing any other duties requested by the Direct Manager. Show less

o Responsible for trouble shooting Access layer DSLAMs  HUWAEI DSLAMs (ATM MA5100, MA5103, MA5105, MA5605) HUWAEI MSANs (UA5000, MA5600T) HUWAEI GPON (MA5680T) HUWAEI PTN ALCATEL DSLAMs (ASAM, ISAM(XD,FD)) ZTE DSLAMs (MSAG5200, C300M  ZTE GPON (C300) Nokia Siemens MSAN Ericsson MSAN ZHONE MXK, ENE unitso Deals with ADSL, VDSL, FTTX technologyo Responsible for other network services DPI Cisco SCE 8000o Hands on experience for DPI… Show more o Responsible for trouble shooting Access layer DSLAMs  HUWAEI DSLAMs (ATM MA5100, MA5103, MA5105, MA5605) HUWAEI MSANs (UA5000, MA5600T) HUWAEI GPON (MA5680T) HUWAEI PTN ALCATEL DSLAMs (ASAM, ISAM(XD,FD)) ZTE DSLAMs (MSAG5200, C300M  ZTE GPON (C300) Nokia Siemens MSAN Ericsson MSAN ZHONE MXK, ENE unitso Deals with ADSL, VDSL, FTTX technologyo Responsible for other network services DPI Cisco SCE 8000o Hands on experience for DPI Sandvineo Hands on experience for DPI Procerao Hands on experience with SQL databaseo Aware with Cisco PCRF QPS o Aware with Juniper PCEF SBRo Responsible for AWS (Alcatel Work Station), AMS (Alcatel Managing Server), U2000 (Huwaei Managing system)o Responsible to communicate vendors to address and resolve network troubles.o Responsible for increasing access network availability by following up NOC access cases (second level of escalation) and provides minimum time to solve the problem.o Succeeded in decreasing TEDATA advertised dynamic IP addresses networks by 75% which Reduce the horrible number of externally advertised networks through eBGP, and consequently enhance TEData image among other providers Show less

o Responsible of fault management of the network reporting and network design adjustments suggestions.o Responsible for the network management software to isolate problems in real-time. o Acknowledge alarms and follow through using troubleshooting procedures. o Open and close trouble, maintenance, and change control tickets within a specific time frame, while detailing the issue for the ease of knowledge transfer. o Contact and deploy the Field Technician for any appropriate… Show more o Responsible of fault management of the network reporting and network design adjustments suggestions.o Responsible for the network management software to isolate problems in real-time. o Acknowledge alarms and follow through using troubleshooting procedures. o Open and close trouble, maintenance, and change control tickets within a specific time frame, while detailing the issue for the ease of knowledge transfer. o Contact and deploy the Field Technician for any appropriate problems. o Responsible for access network devices DSLAMs for maintenance and troubleshooting. o Responsible for Core network devices (Routers and switches) for maintenance and troubleshooting.  Cisco Router 7206 VXR, ASR 1002,ASR 1004, ASR 9K, 10K, GSR 1200, 7606, 7609, 12406, 12410, 12416, CRS Juniper Router M7I, M10I, T4000, T1600, M320, MX480, MX960 Cisco Switch C3560, C4948 Juniper Switch EX4200, EX3200 Brocade Switch CER 2000 Serieso Responsible to coordinate and implement network software and hardware upgrades with other operation teams. o Use tools and utilities to resolve network performance and related system/network issues o Escalate issue trouble tickets when appropriate utilizing escalation procedures. o Update existing procedures and write new procedures relative to essential duties and responsibilities. o Responsible to maintain NOC troubleshooting tools. o Responsible to perform any other duties requested by the Direct Manager. Show less

o Assisted in upgrading the infrastructure of TE Data. Types of upgrades E1s, E3s, STM1s.

o Provides services in medical imaging and information technologies, medical diagnostics, patient monitoring systems, disease research and drug discoveryo Received training on usage and maintenance of computed tomography (CT), magnetic resonance imaging (MRI), and monitoring.o Assisted in repair of cables related to monitoring at the Suez Canal Hospital, Ismailia.o Assisted in CT repair (software and hardware) at Ahmed Khalil Center, Banha; at the Banha Hospital and at the Nasser… Show more o Provides services in medical imaging and information technologies, medical diagnostics, patient monitoring systems, disease research and drug discoveryo Received training on usage and maintenance of computed tomography (CT), magnetic resonance imaging (MRI), and monitoring.o Assisted in repair of cables related to monitoring at the Suez Canal Hospital, Ismailia.o Assisted in CT repair (software and hardware) at Ahmed Khalil Center, Banha; at the Banha Hospital and at the Nasser Cardiac Institute.o Assisted in connecting new monitors, linking new data cables for the monitors and connecting new Urinary Catheter at the Cardiac Ain Shams Hospital. Show less

o Received training in a scheme at a BOT workshop.o Trained usage of a number of oil drillers for different depths as well as how to service the equipment.