-Managed diverse inquiries from clients including account management, personal loans, credit cards, and technical troubleshooting-Established strong relationships with clients to grow the company's business value and profitability while achieving organization goals-Documented call data for actionable insights for senior management

-Managed eCommerce content by liaising with the sales team to ensure strong execution of eCommerce campaigns-Handled digital merchandising responsibilities by tracking and capturing campaign execution across retailers-Created analytical reports on sales and stock availability to generate business insights and ensure optimal inventory levels at all times-Received and processed sales data; audited the data for errors and corrected issues in a timely fashion-Gathered and refined… Show more -Managed eCommerce content by liaising with the sales team to ensure strong execution of eCommerce campaigns-Handled digital merchandising responsibilities by tracking and capturing campaign execution across retailers-Created analytical reports on sales and stock availability to generate business insights and ensure optimal inventory levels at all times-Received and processed sales data; audited the data for errors and corrected issues in a timely fashion-Gathered and refined customer availability data to provide visibility of stock status in the marketplace Show less

-Oversaw accounts receivables, traced out invoices, billed and recharged, organized financial data including creating corporate credit card logs for employees-Tested marginal cost template, presented and obtained hotel figures from Movenpick Hotel & Apartments Bur Dubai, adjusted the template for consistency, piloted the template with hotels in MENA region.-Updated audit reports for reporting consistency and compliance.

-Managed accounts receivables by securing payments recovery in a timely manner from the customers. -Reconciled customer accounts with internal and external stakeholders including clients, finance managers, and accountants in order to ensure consistency and transparency.-Provided customers with monthly statements of accounts and bill invoicing to aid in greater visibility of transactions and to obtain payments within the due date.