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Saeed Islam Email & Phone Number

Help Desk Analyst at Iron Bow Technologies at Iron Bow Technologies
Location: Utica, Michigan, United States 4 work roles 2 schools
1 work email found @ironbow.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email s****@ironbow.com
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Current company
Role
Help Desk Analyst at Iron Bow Technologies
Location
Utica, Michigan, United States
Company size

Who is Saeed Islam? Overview

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Quick answer

Saeed Islam is listed as Help Desk Analyst at Iron Bow Technologies at Iron Bow Technologies, a company with 676 employees, based in Utica, Michigan, United States. AeroLeads shows a work email signal at ironbow.com and a matched LinkedIn profile for Saeed Islam.

Saeed Islam previously worked as Associate Service Desk Technician at Iron Bow Technologies and Security Remediation Project at Hilton Mclean Tysons Corner. Saeed Islam holds Bachelor'S Degree, Information Technology from Walsh College.

Company email context

Email format at Iron Bow Technologies

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{first}.{last}@ironbow.com
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AeroLeads found 1 current-domain work email signal for Saeed Islam. Compare company email patterns before reaching out.

Profile bio

About Saeed Islam

• Excellent customer service and strong listening, verbal, and written communication skills• Strong sense of urgency and the ability to multi-task effectively under the pressure with attention to details• Ability to meet project deadlines on time and work off hours if necessary• Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Lifecycle (STLC)• Ability to identify hardware and software requirements for client environment configuration• Have a strong knowledge of Agile and Waterfall methodologies• Able to write test cases using system requirement specifications and able to update RTM• Able to create DB using SQL and MySQL Server as well as write SQL queries and extract data from SQL server• Able to identify bugs and able to write a report in Jira, Test Management Tool• Having understanding of smoke, integration, functional, regression, positive and negative testing methodologies

Current workplace

Saeed Islam's current company

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Iron Bow Technologies
Iron Bow Technologies
Help Desk Analyst at Iron Bow Technologies
herndon, virginia, united states
Website
Employees
676
AeroLeads page
4 roles

Saeed Islam work experience

A career timeline built from the work history available for this profile.

Associate Service Desk Technician

Current

Remote

  • Created, updated, resolved, and escalated customer tickets in ServiceNow ticketing system
  • Ensured problem ownership, escalated issues through proper channels
  • Provided reassurance to end users when delivered solutions and diagnosed issues
  • Advised management of potential risks that may have impacted customers and the environment
  • Created, removed, and added users to our mobile devices in AirWatch MDM
  • Promoted end-user satisfaction in adherence to established performance metrics
Mar 2020 - Present

Security Remediation Project

Mclean, Virginia, United States

  • Assisted with temporary position to encrypt 500 computers for a fortune 100, corporate environment
  • Participated in project planning to meet company’s goal
  • Performed encryption to both MacBook and Windows
  • Tracked performance metrics for daily reporting
Oct 2017 - Dec 2019

Help Desk Analyst

Caretech Solutions

Troy, Michigan, United States

  • Resolved technical issues by troubleshooting end users via phone, email, chat, and onsite
  • Documented support tickets and closed when issues were resolved
  • Received and resolved 30 calls per day with over 3000 users using Service-Now ticketing system
  • Had the ability to work independently and to initiate administrative improvements
  • Offered Mobile Phones assistance to users with technical related issues
  • Offered Microsoft Word, Excel, PowerPoint, and Outlook assistance to end users
Jun 2018 - Jul 2019

Help Desk Technician

Detroit, Michigan, United States

  • Communicated with students to assess and address their individual needs, providing them with timely and quality support via phone, email and chat
  • Received and resolved calls per day with Remedy as ticketing system
  • Performed both hardware and software installations while doing major PC rollout
  • Recorded new PC installs and/or upgrades into MS Excel Asset Inventory Database
  • Upgraded various laptops and desktops to the latest patches and Antivirus software
  • Installed and assisted in installation of hardware and peripheral components equipment
Nov 2017 - May 2018
Team & coworkers

Colleagues at Iron Bow Technologies

Other employees you can reach at ironbow.com. View company contacts for 676 employees →

2 education records

Saeed Islam education

FAQ

Frequently asked questions about Saeed Islam

Quick answers generated from the profile data available on this page.

What company does Saeed Islam work for?

Saeed Islam works for Iron Bow Technologies.

What is Saeed Islam's role at Iron Bow Technologies?

Saeed Islam is listed as Help Desk Analyst at Iron Bow Technologies at Iron Bow Technologies.

What is Saeed Islam's email address?

AeroLeads has found 1 work email signal at @ironbow.com for Saeed Islam at Iron Bow Technologies.

Where is Saeed Islam based?

Saeed Islam is based in Utica, Michigan, United States while working with Iron Bow Technologies.

What companies has Saeed Islam worked for?

Saeed Islam has worked for Iron Bow Technologies, Hilton Mclean Tysons Corner, Caretech Solutions, and Wayne County Community College District.

Who are Saeed Islam's colleagues at Iron Bow Technologies?

Saeed Islam's colleagues at Iron Bow Technologies include Taylor Batcsics, Stefanie Hoover, John Houseman, Logan Wesbey, and Lindsey Brown.

How can I contact Saeed Islam?

You can use AeroLeads to view verified contact signals for Saeed Islam at Iron Bow Technologies, including work email, phone, and LinkedIn data when available.

What schools did Saeed Islam attend?

Saeed Islam holds Bachelor'S Degree, Information Technology from Walsh College.

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