• Excellent customer service and strong listening, verbal, and written communication skills• Strong sense of urgency and the ability to multi-task effectively under the pressure with attention to details• Ability to meet project deadlines on time and work off hours if necessary• Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Lifecycle (STLC)• Ability to identify hardware and software requirements for client environment configuration• Have a strong knowledge of Agile and Waterfall methodologies• Able to write test cases using system requirement specifications and able to update RTM• Able to create DB using SQL and MySQL Server as well as write SQL queries and extract data from SQL server• Able to identify bugs and able to write a report in Jira, Test Management Tool• Having understanding of smoke, integration, functional, regression, positive and negative testing methodologies