Regional Manager / Head Of Sales At Ksb Supremeserv - Pk
Lahore, Pakistan
Responsible for business growth, KPIs, Portfolio Implementation, customer relationship management, corporate reporting, Regional teams development & managementOverseeing business results, EBIT, ROS, revenue growth, financial forecasting & positioning, budget planning & quotations / offers managementOrganize and coordinate operational business activities, complete product portfolio management, Dealer Management, rationale product pricing, strategy planning and decision implementation through business plans.Ensuring sales volume growth, market share & positioning, Market area research & segmental analysis, brand imaging, new business initiatives in alignment with Global Group Guidelines.Maintaining high customer satisfaction index by providing customer complaint management / warranty handling through appropriate channels.Leading on results directly with regional sales team, supply chain commercial operations, Technical support functions, and direct / indirectly with support teams engineering, manufacturing, finance and resource managementDevelopment / efficiency improvement of Regional Sales teams through on job training, class room sessions coaching, practical demonstrations manufacturing sites / customer sites, Dealer / Partners Sales force protocols & Business planning, customer feedback review and web portal for all sales activities for including inquiry logging, offer, visits, PO / WO, delivery, invoice, receivables, job completion certificatesPortfolio Includes:Project Sales: Enlistment with consultant / customer for Turnkey Project Delivery including Mechanical & Electrical scope (new pumps, repair / overhauling, SCADA, Site execution services)Installed Base Spares & Mechanical Seals: Managed through Key Account Management (Regional Sales & Field Service Teams)Alternate channels / DealersFrame agreements & Service ContractsRetrofits and Repairs / Overhauling Business: Reverse EngineeringAlternative Mechanical SealsConsulting Services