● Help customers with issues related to online orders, including pickup, returns, and exchanges.● Provide feedback to management about customer concerns and suggestions for improvement.● Provide exceptional service by assisting customers with inquiries, resolving complaints, and offering product information.● Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.● Answered phone calls and… Show more ● Help customers with issues related to online orders, including pickup, returns, and exchanges.● Provide feedback to management about customer concerns and suggestions for improvement.● Provide exceptional service by assisting customers with inquiries, resolving complaints, and offering product information.● Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.● Answered phone calls and responded to customer emails.● Coached employees on best practices, providing constructive feedback to support their professional growth.● Maintain up-to-date knowledge of products, services, and promotions to better assist customers. Show less