Saeid Babamkhani Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

As an IT Support Specialist at Open Road Company, I am dedicated to providing exceptional technical support and ensuring optimal performance of IT systems. My responsibilities include:Troubleshooting & Resolution: Diagnosing and resolving hardware and software issues for end-users, ensuring minimal downtime and efficient operations.User Support: Offering guidance and support for various applications and technologies, empowering users to effectively utilize IT resources.System Maintenance: Assisting in the maintenance and management of IT infrastructure, including servers, networks, and workstations.Documentation: Creating and maintaining detailed documentation of IT processes, user manuals, and troubleshooting guides to enhance knowledge sharing.Collaboration: Working closely with cross-functional teams to identify and implement IT solutions that drive operational efficiency and improve user experience.I am committed to leveraging my technical expertise and problem-solving skills to support the organization’s IT needs and contribute to a seamless technology environment.

Greater Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Designed of the DWDM networks, encompassing wavelength routings, link engineering, and hybrid transmission for various modulation schemes. • Provided the swap solutions and executed the commissioning and integration, involving traffic cutover from legacy SDH/MSTP networks to new OTN/MS-OTN/DWDM networks in diverse scenarios. • Delivered optical transmission network architecture (LLD and HLD) and prepared documentations for tests and deployments of new sites. • Developed and implemented optimization strategies, resulting in a 25% improvement in congestions, a 20% reduction in latency, and a 15% increase in overall network performance.• Conducted weekly meetings with customers to address network issues and collaboratively find solutions.• Maintained detailed records of discussions and decisions made during meetings for effective problem-solving.

• Commissioned, integrated, and troubleshooted Fixed Access networks, encompassing GPON,OLT,ONT, FTTH and MSAN technologies, across various service configurations. • Implemented various service configurations, including voice services (H.248/H.323/SIP) and data services (ADSL2+/VDSL2, etc.), in adherence to industry standards and protocols. • Managed the end-to-end design and installation of optical passive networks and equipment, ensuring compliance with industry standards and optimizing network performance. • Identified and implemented cost-effective solutions, achieving a 15% cost reduction without compromising network performance.• Identified and escalated critical issues requiring further analysis or input to the Research and Development (R&D) team.

• Diagnosed and repaired electronic devices, identifying and resolving hardware Telecommunications Board.• Conducted in-depth analysis of device failures to identify root causes, contributing factors, and potential design or manufacturing issues.• Constructed electrical prototypes and systems, employing hand tools and precision measuring instruments.•Worked towards continuous improvement of testing methods to enhance overall product quality.•Performed on-site assessments of electrical devices, including cooling, environmental monitoring ,rectifier and batteries. Swiftlyidentified and replaced damaged circuit boards to maintain optimal functionality.

•Assembled an electronic board for high voltage, CNC panel, and low voltage involves meticulous wiring, component placement, and adherence to safety standards for a functional and secure integration.•Applied advanced soldering techniques to connect and secure electrical components, guaranteeing reliable and efficient circuitry.•Installed overcurrent protection devices such as circuit breakers and fuses to protect the equipment and wiring.•Used properly sized and rated wiring for all connections. Following color-coding standards for different phases.

•Greet and assist showroom visitors, providing detailed information about furniture products and services.•Effectively communicate product features and benefits to customers, guiding them through the selection process.•Close sales transactions, process orders, and ensure a seamless customer experience.•Maintain a visually appealing showroom by arranging furniture displays and coordinating with the merchandising team