Sae Ro Email & Phone Number

Mountain View, California, Us

Mountain View, California, Us

Organization Overview:Moveworks is the AI platform that powers the best places to work. Our platform provides real-time support to employees across different domains. Responsibilities:- Leading the customer success team overseeing East portfolio. - Developing and scaling customer success for an ever growing company. - Coaching and mentoring Customer Success Managers and Customer Success Engineers.

Mountain View, California, Us

Managed a book of business ranging from manufacturing to finance.

Pleasanton, California, Us

Organization Overview:Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. Responsibilities:- Managed largest Public Sector, Healthcare, and Life Sciences accounts.

Organization Overview: Health Fidelity is a best-in-class Natural Language Processing (NLP) technology and inference platform to analyze vast amounts of unstructured data in order to provide clinical and financial insights. Responsibilities:- Responsible for managing day-to-day relationship of premier clients while expanding our service offerings resulting in increased revenue- Evaluate pilots, Opportunity Assessments, and short-term projects to define and develop strategy and plan plans to convert them into long-term clients- Gathered requirements, defined workflow for development of new product line - Guide go-to-market strategy and marketing with industry knowledge and business acumen- Serve as business advisor to help clients mature their Risk Adjustment programs - Define and improve internal processes, including customer support workflow for service desk - Perform growth forecasting by lines of business

Bowie, Md, Us

Organization Overview:Inovalon is a leading technology company that combines advanced cloud-based data analytics, and data-driven intervention platforms to achieve meaningful insight and impact in clinical and quality outcomes, utilization, and financial performance across the healthcare landscape.Responsibilities:- Utilize healthcare claims analytics to coordinate health plan member outreach to improve clinical and quality outcomes. - Managing a team of 15 associates responsible for remotely retrieving medical records from various electronic health records systems.- Managing a team of 15 responsible for processing medical progress notes to close clinical and quality gaps. - Implementing and enhancing number of systems to institute new processed required for organization growth.

Gb

Organization Overview:PwC focuses on audit and assurance, tax and consulting services. Additionally, in the US, PwC concentrates on 16 key industries and provides targeted services that include — but are not limited to — human resources, deals, forensics, and consulting services. Responsibilities: - Served as a project manager in health IT, finance, operations, and facilities management training developemnt. - Performed cost attribution for a clinical research facility.- Provided subject matter insight in developed of an executive dashboard for a hospital solely dedicated to clinical research. - Managed a team responsible for reviewing foreclosure activities in non-judicial state. - Developed and deployed Improving America's Health survey, which gathered feedback from life sciences industry on its working relationship with its chief regulatory agency, the US Food and Drug Administration (FDA). - Served as a key lead in development and deployment of PwC 2012 Global Project Management. survey, which reached 1,500 participants across 38 countries and 34 different industries.

Washington, Dc, Us

Organization Overview:MedStar Georgetown University Hospital is a not-for-profit, acute-care teaching and research hospital with 609 beds located in Northwest Washington, D.C. Founded in the Jesuit principle of cura personalis—caring for the whole person—MedStar Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.Responsibilities:- Managed day- to-day operations of the Pathology Department and physician group practice which included 10 attending physicians, 30 technical staff and 13 residents.- Managed renovation of the Surgical Pathology department specialty labs. This project included reconfiguration and relocation of specialty laboratories and offices for relocation of Pathology Department.- Managed grant and royalties associated with the first cancer vaccine. - Participated in selection and implement of Laboratory Information System for a seven-hospital healthcare system.

Washington, Dc, Us

Organization Overview:MedStar Georgetown University Hospital is a not-for-profit, acute-care teaching and research hospital with 609 beds located in Northwest Washington, D.C. Founded in the Jesuit principle of cura personalis—caring for the whole person—MedStar Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.Responsibilities:- Maintained day-to-day point of care testing performed across hospital and satellite clinics. - Trained clinicians on proper use of diagnostic equipment across various clinics.- Maintained quality audit review and results regulatory purposes.- Performed various clinics diagnostic implemented project tasks.

Columbia, Md, Us

Organization Overview:As the largest healthcare provider in Maryland and the Washington, D.C., region, MedStar’s 10 hospitals, the MedStar Health Research Institute, MedStar Medical Group, and our other programs and services are recognized regionally and nationally for excellence in medical care.Responsibilities:- Analyzed market share for seven-hospital regional health system.- Utilized forecasting tools to predict volume growth in potential markets.- Perform situation analysis for MedStar Physician Partner (Diversified Business of MedStar) to determine state of business.- Evaluated hospitals in the DC Metro area to identify acquisition targets.

Product Management

Certificate, Project Management

Mha, Health Systems Administration

Bachelor Of Science (B.S.), Clinical Laboratory Science/Medical Technology/Technologist