Safa Ashraf Email & Phone Number

Certified medical coder with expertise in CPT, ICD-10-CM, and HCPCS, holding a Bachelor’s in English Language and Literature. Currently serving as a Customer Service Executive at Aster Clinic, where I enhance patient experiences through effective communication and seamless appointment management. Committed to leveraging strong organizational skills to support both patient care and organizational growth.

• 

  Customer Service Executive

  Aster Dm Healthcare

  Jun 2024 - Present - United Arab Emirates

  In my role as a Customer Service Executive at Aster Clinic, I’m not just managing appointments and answering inquiries—I’m the bridge between our patients and their healthcare journey. What sets my approach apart is my ability to anticipate patient needs even before they voice them. Whether it’s calming nerves before a procedure, finding solutions for last-minute schedule changes, or remembering the small details that make each patient feel valued, I’m committed to making every interaction personal and meaningful. My goal is to ensure that every patient leaves feeling heard, cared for, and confident in the care they’re receiving.