Safeer Shah

Safeer Shah Email and Phone Number

Chief Technical Officer at Panda EPOS Ltd @ Panda EPOS Ltd
gloucester, gloucestershire, united kingdom
Safeer Shah's Location
Gloucester, England, United Kingdom, United Kingdom
Safeer Shah's Contact Details

Safeer Shah personal email

About Safeer Shah

I am highly motivated person with excellent communication skills, getting on well with both colleagues and customers as well as getting on well with a wide variety of people. I am willing to take on any tasks in order to get the work done, a ‘can do’ attitude which contributes to a successful business. I have a unique combination of education, practical knowledge, experience and management. This empowers me to run operations in a very efficient, effective and profitable way, ultimately increasing internal and external customer satisfaction resulting in growth and repeat business. I have 18 years experience in the copier/printer/IT industry.Key Skills • Microsoft Windows Servers and Workstations complete installation and administration • Proven track record in problem-solving, strategic planning and technological solutions• Strong organizational, analytical and technical translation abilities• Project Planning, Implementation, Follow Through & Review• Accomplished presenter, communicator and solid interpersonal skills• Technical Recruitment Selection & Remuneration Plans• Expertise in conducting staff trainings and department development• Solid educational background includes Master in Computer Science, Bachelor of Commerce, • Microsoft & Cisco certifications and many other product training courses• Fluent in English, Urdu, Punjabi and Hindi

Safeer Shah's Current Company Details
Panda EPOS Ltd

Panda Epos Ltd

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Chief Technical Officer at Panda EPOS Ltd
gloucester, gloucestershire, united kingdom
Website:
pandaepos.com
Employees:
2
Safeer Shah Work Experience Details
  • Panda Epos Ltd
    Chief Technical Officer
    Panda Epos Ltd Apr 2016 - Present
    United Kingdom
    • Design and implement solutions as per customer needs by choosing the right combination of hardware and software along with detailed software customization • Motivate, develop and support the individuals in the team• Set performance related KPI’s for staff to drive efficiency and customer satisfaction• Analyse and develop revenue streams and cost reduction programs to achieve the company budget targets• Support Sales to maximize all opportunities in line with Company targets• Manage customer satisfaction and control and own the complaint management process• Promote and provide tools and information to ensure a uniform high level of service and product• Maintain close links with Service and Sales• Kept up to date with the latest software platforms and industry specific products• Attend customer, service reviews and customer escalation meetings• Assist where needed with tender support on technical and service delivery aspects• Identify training needs of staff and ensured all technical staff had the required level of expertise for the work they were completing• Ensure compliance to all Health and Safety legislation
  • Chikenzo Ltd
    Operations Manager
    Chikenzo Ltd Aug 2012 - Mar 2016
    Cheltenham
    • Converted business from continuous loss to profit within 3 months• Interconnect CCTV and epos system for remote order taking and management monitoring• Integration of Microsoft MapPoint with epos system to instantly check customer location and apply delivery charges if over 3 miles. Also used to mark existing customers and planning for leaflet distribution• Email and SMS marketing strategy• Facebook presence and marketing• Customer database with complete contact details and previous orders• Secure and maintained recipes book for consistency of quality
  • Danwood Group Ltd
    Technical Services Manager
    Danwood Group Ltd May 2010 - Jul 2012
    Gloucester, United Kingdom
    • Support Area Service Management by developing and delivering the strategic plans for the region• Motivate, develop, and support the individuals in the team• Analyze and develop revenue streams and cost reduction programs to achieve the company budget targets• Deliver Service performance and customer satisfaction in line with Company targets• Support Sales to maximize all opportunities in line with Company targets• Manage customer satisfaction and control and own the complaint management process• Ensure compliance to all Health and Safety legislation• Performance manage the team setting goals and regularly checking progress towards achieving those goals• Promote and provide tools and information to ensure a uniform high level of service and product performance• Identify areas of improvement required to maintain/improve cost effective product and field performance• Ensure field standards of dress and presentation are improved/maintained• Achieve key performance targets• Complete all necessary reporting requirements and paperwork in an accurate and timely manner• A very effective use of technology in order to ensure continuous improvements in the service delivery
  • Topaz Business Systems Limited
    Service & It Manager
    Topaz Business Systems Limited Jun 2004 - Apr 2010
    Gloucester, United Kingdom
    Feb 2009 – Apr 2010 Topaz Business Systems Ltd Services and IT ManagerNov 2007 – Jan 2009 Topaz Business Systems Ltd IT ManagerMar 2006 – Oct 2007 Topaz Business Systems Ltd IT SpecialistJun 2004 – Feb 2006 Topaz Business Systems Ltd Field Service Technician• Planning, implementation, configuration, monitoring and maintenance of network hardware and telecom equipment, including routers and switches etc.• Implementation and maintenance of network architecture components for managed services Installation, • Software updating and version control for network software, including distribution, tracking and maintenance of software for each computer• Monitoring and testing the performance of the configured structure• Installation and troubleshooting of Konica Minolta business products and software solutions• Remote access support of internal network and servers• Remote access support to customers for installation and troubleshooting of business products and software • Implementation and maintenance of network monitoring toolsets• CCTV Security System installation, management and troubleshooting
  • Office Automation Group
    Services And It Manager
    Office Automation Group Mar 1997 - May 2004
    Pakistan
    • Problem control and management• Installation and troubleshooting of Konica Minolta business products and software solutions• Service level management and service marketing• Organizational infrastructure management• IT systems planning and monitoring

Safeer Shah Skills

Technical Support Project Management Service Delivery Troubleshooting Cloud Computing Windows Server It Management It Service Management Servers Virtualization Solution Architecture Account Management Active Directory Business Analysis Requirements Analysis Managed Services Vmware Disaster Recovery It Strategy Microsoft Sql Server Integration Microsoft Exchange Sql Network Administration System Administration Cisco Technologies Vendor Management It Operations Sharepoint Network Security Software Project Management Business Intelligence Windows 7 Windows Dns Software Development Firewalls Databases Erp Operating Systems Enterprise Architecture Vpn Process Improvement Citrix Mysql Itil Management Team Leadership Customer Service Operations Management

Safeer Shah Education Details

Frequently Asked Questions about Safeer Shah

What company does Safeer Shah work for?

Safeer Shah works for Panda Epos Ltd

What is Safeer Shah's role at the current company?

Safeer Shah's current role is Chief Technical Officer at Panda EPOS Ltd.

What is Safeer Shah's email address?

Safeer Shah's email address is sa****@****hoo.com

What schools did Safeer Shah attend?

Safeer Shah attended College Of Business Administration, University Of The Punjab, Lahore, University Of The Punjab, Lahore, Government Baghbanpura High School.

What skills is Safeer Shah known for?

Safeer Shah has skills like Technical Support, Project Management, Service Delivery, Troubleshooting, Cloud Computing, Windows Server, It Management, It Service Management, Servers, Virtualization, Solution Architecture, Account Management.

Who are Safeer Shah's colleagues?

Safeer Shah's colleagues are Jahanzaib Abdullah, Adeel Tariq.

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