• Liaising with stakeholders feedback received• Networking with other NGOs for support in cases which require financial assistance• Educating the public, stakeholders and pet owners on responsible pet ownership practices through outreach• Maintaining good relationship with all parties involved through mediation and community relations• Caseload documentation and administrative support

- Experienced in lesson planning and teaching English to non- native speakers of all ages- Proficient in group and one-on-one settings, covering conversational, business, and textbook-based classes - Focused on coaching elementary students to assimilate to a primary school setting through language mastery

- Managed day-to-day up-keeping of the aviaries and maintained the welfare of the birds through diet management, routine and emergent veterinary checks, breeding and colony management- Selected to attend the 4th Southeast Asian Animal Enrichment and Training Workshop- Digitalized the Species Collection Inventory (of 4,500specimens) to a highly functional excel spreadsheet before it was eventually exported to ZIMS- Conceptualized a lighting system which mimics the natural environment of sub-antarctic penguins and worked with Philips, Singapore to install a prototype of that system- Meticulously maintained daily occurrence reports for the entire department