Developed business plans to incorporate growth, modernization and cost structure improvement.Used data and analytics to diagnose trends and link to business performance outcomes.Led and supported troubleshooting of operational issues to reduce bottlenecks or delays.Provided operational updates to executive team to mitigate areas of concern.Developed and led process improvements to optimize operations and reduce costs.Analyzed business performance data and forecasted business results for upper management.Delegated work to staff, setting priorities and goals.Planned and led team meetings to review business results and communicate new and ongoing priorities.

Oversaw efficient running of fleet operations for timely last-mile delivery.Identified operational and performance issues and worked with founders to resolve concerns.Achieved efficient merchant onboarding through effective provision of introductory orientation sessions and comprehensive portal training.Delivered ongoing assistance for merchant requests.Accomplished timely delivery within set SLAs.Spearheaded coordination between multiple vendors to streamline the transportation process.

Took charge of critical warehouse functions such as handling incoming goods, ensuring accurate inventory management, and facilitating efficient outbound processes.Analyzed reports including quality complaints and Functional KPIs.Ensure smooth functioning of Fulfillment Center by effectively supervising warehouse operations and teamEnsured effective performance by leading and motivating the warehouse team.Managed and maintained the safety of all warehouse assets and facilities.Performed periodic stock assessments and delivered comprehensive summaries of findings.Facilitated effective communication with last-mile partners for the achievement of KPI goals.Achieved a 100% fill rate by monitoring stock levels and promptly reordering products.Managed training initiatives for the warehouse team to ensure compliance with health and safety regulations.Managed warehouse returns, promptly handling and restocking items as necessary.Addressed customer concerns with suitable solutions.Developed initiatives for process improvement and reviewed and assessed ongoing operations.

Create data sets and review multiple scenarios to identify KPIs.Identified the performance level of retail outlets by evaluating their effectiveness and efficiency, suggesting negotiable corrective actions for improvement.Lead with insight into company operations and suggest recommendations.Aided in creating a forward-looking 10-year financial projection and cash flow analysis, assisting with identifying opportunities for additional funding and informing strategic business planning.Validated models through the creation of sales forecasts at a granular SKU level.

Developed reports offering diverse perspectives on the business.Provided advice and suggestions on cash flow requirements for suppliers and priorities.Drove operational enhancements by leveraging report analysis, competitor research, and evaluation of economic trends.Oversee daily reports preparation and communication of the same to the senior management (Purchase, Sales, Margin, Inventory Ageing, Transaction, Staff Performance, Target Achievement, Promotion performance, Loyalty Behavior, Trend Analysis, Brand Behaviors, etc.)Implemented efficient practices in report development and automation, significantly decreasing the time taken to create reports.Recognized issues requiring attention, proposed appropriate solutions, and oversaw successful implementation.Managed purchase budgets while analyzing purchasing patterns linked to sales performance, inventory aging, and profit margins.Took charge of budget committee, overseeing its operations and ensuring regular updates on notable accomplishments.Oversee warehouse management for stock support to the retail floors.Contributed to the execution of CAPEX plans across various projects throughout the year.Effectively oversaw the management of commercial policy changes.Lead project establishments related to various tasks, ranging from, but not limited to, store openings, closures, relocations, incentive schemes, brand introductions, etc.

Developed and implemented best practices to streamline processes and policiesIdentify and report inventory variances by analyzing stock count reports.Provided detailed inventory reports to higher-ups within the company.Supervise and oversee stock counts done in stores and warehouse.Recognize breaches of policies and advise on necessary corrective measures.Identified disparities in purchases and sales, providing recommendations for resolution.Utilized strong collaboration skills to successfully implement SharePoint and eliminate the need for paper-based processes, in partnership with the IT department.

Place orders for watches and accessoriesSchedule duty timing to sales staff in the watches departmentAssign sales targets to sales staffAssist in doing stock countsOptimum space utilization by merchandizing right stocksReport damages and breakages