Sagar Bhatnagar Email & Phone Number

Manages the value proposition development process for prospective clients to include requests for information, proposal and presentation development, as well as develop and maintain sales content for use in business development activitiesPlan and formulate business development proposal through the applications.Assist other business unit as required for commercial scale implementation of cost reduction, process improvement to meet customer needs and company goals.Establishes and maintains favorable work relationships with customer and prospects and develops company image as part of sales strategy.Getting the best solution designed for them, best in terms of meeting the objectives and price point, without compromising on quality.Data collection and analysis.Creating strong bonds and lasting relationships with team’s as well as clients.Expands gross profit and sales volume for an assigned customer by developing and implementing sales strategies.

To ensure profitability on purchase and sale of vehicles.Develop network in Ahmedabad and North Gujarat for purchase and sale of cars.Understand the market dynamism and accordingly prepare buying index.To devise strategies for maximization of profit. Initiating marketing activities and incorporating media planning.Training and motivating the team.Provide MIS to the management.

Was responsible for handling customer queries of eBay (auction site).Use to handle customers of U.K., U.S.A, Canada & Australia.Provided solutions to the eBay.com, eBay.co.uk, eBay.co.ca & eBay.co.au members with their eBay account related problems and queriesKept a check on the incorrect and inadequate responses given to the customers by the agents and coaching them accordingly.Kept a check on the service levels of the different response queues and maintained the service levels.Took sessions on reducing the response time with the usage of Macro software and sessions to improve the quality and Benchmark satisfaction score by properly understanding the customers concern.