Product Manager
CurrentLed the migration from the legacy admin panel to the new system, successfully reducing operational downtime by 25% and infrastructure costs by moving the codebase to Laravel.Launched a rebranded app on the Play Store, boosting user engagement by 30% and increasing downloads by 20%.Conducted market research and analysis to identify customer needs and market trends, informing product strategy.Collaborated with design and marketing teams to develop innovative new products aligned with user expectations.Translated the product roadmap into well-defined product requirements, user stories, and acceptance criteria for clear development guidance.Designed and implemented the multi-offer feature, improving customer retention by 15%.Developed and launched the auto-debit feature, leading to a 25% decrease in payment delays.Designed and implemented RBI compliance requirements, facilitating the successful launch of the personal loan app and generating necessary agreement documents.Worked across diverse domains, including digital personal loans, payments, loan management systems, KYC processes, disbursal, lifestyle and news article websites, pharma MR management dashboards, and EdTech virtual tutoring.Managed product lifecycles using ClickUp, enhancing project tracking efficiency by 25%.Trained internal teams and consistently delivered high-quality products, achieving a 95% on-time delivery rate.Gathered customer insights to define product requirements, improving user satisfaction by 20%.