Currently working with Entero Healthcare Solutions. Our company is in Sales & Distribution of Pharmaceutical, Surgical, Medical devices in India at 40 locations having a Strong network of > 60000 Chemists, 3500 Hospitals & dealing with 1500+ Pharma companies, here my responsibilities are as follows. # Drive Business excellence in Sales & operations to achieve Target Revenue and Cost by Leading high potential business projects at different entities.# Transformation of on time… Show more Currently working with Entero Healthcare Solutions. Our company is in Sales & Distribution of Pharmaceutical, Surgical, Medical devices in India at 40 locations having a Strong network of > 60000 Chemists, 3500 Hospitals & dealing with 1500+ Pharma companies, here my responsibilities are as follows. # Drive Business excellence in Sales & operations to achieve Target Revenue and Cost by Leading high potential business projects at different entities.# Transformation of on time dispatch capability in all 27 entities at pan India level– develop measurement system (MSA) and Improve on-time dispatch % for better customer experience# Cost optimization by Improving manpower productivity and reduction in transport cost # build system to Improve Customer Satisfaction by reduction in wrong dispatches & customer complaints, build advance alert customer for failure/ delay in quantity or delivery, Escalation matrix for customer complaint # Change Management – driving change management from Lagging Indicators to Leading Indicators - daily management & visual management board implementation & Audits mechanismSignificant Achievements @ Entero • Galaxystar Revenue Transformation from 18.5 crore / month to 27.5 crore/ month by directly managing the entities (approx. 48% growth in 7 months) • Improved Operational Efficiency of Ontime dispatch from 63% to 82% average for pan India 18 units…• Getwell Medicare system (Kerala) revenue growth from 14.5 crore to 21.1 crore (45.5 % growth, within 6 months)• Customer Experience Management - Bounce reduction pan Entero (21 entities) from 3.74% to 2.5 % in 3 months (impact approx. 2.3 crore per month)• Manpower optimization for selected 12 units – cost management, Productivity Benchmarking Show less

SRP BizExcell Pvt. Ltd. Offers Business Excellence & Transformation Services to all industries for profitable growth & Operational excellence. based on the fundamentals of Lean, Six Sigma, Business Excellence, Continuous Improvement & TQM- our target is to support our customers with best-in-class services, our services are offered in 4 different categories* Business Transformation - Improve Top line performance by Growth Levers, Increased Operational efficiency, Cost & wastage… Show more SRP BizExcell Pvt. Ltd. Offers Business Excellence & Transformation Services to all industries for profitable growth & Operational excellence. based on the fundamentals of Lean, Six Sigma, Business Excellence, Continuous Improvement & TQM- our target is to support our customers with best-in-class services, our services are offered in 4 different categories* Business Transformation - Improve Top line performance by Growth Levers, Increased Operational efficiency, Cost & wastage reduction * Training & Development – Develop the associates for current and future challenges & improve Competency Level, Reduce attrition * Change Management – Support people in Change management journey to align with Company Vision & Mission and deliver Company Targets* Business Analysis - Data Collection Strategy, Sampling plan, Customer survey, Customer Experience Enhancement Tactical & Strategic solution Show less

Previously worked with Videojet Technologies Inc., Videojet Technologies is into industrial equipment’s for printing & packaging, is part of Danaher Corporation, here my prime responsibilities were - # Drive Growth Strategy by Leading high Impact business projects at regional & Country level with Lean six Sigma / kaizen / problem solving / process excellence# Profitability enhancement by Cost Management, Operational expenses, Cost Optimization, alternate sourcing… Show more Previously worked with Videojet Technologies Inc., Videojet Technologies is into industrial equipment’s for printing & packaging, is part of Danaher Corporation, here my prime responsibilities were - # Drive Growth Strategy by Leading high Impact business projects at regional & Country level with Lean six Sigma / kaizen / problem solving / process excellence# Profitability enhancement by Cost Management, Operational expenses, Cost Optimization, alternate sourcing & Support P & L by continuous Improvement (CI) & Business Excellence methodologies# Set & drive, strategic and tactical goals with leadership team, identify & drive projects on productivity improvement, Wastage reduction, sales team management…# Building Teams & Capability by providing various training & mentoring, Problem solving, Green Belt… etc.# Customer Satisfaction – Improve NPS (Net promoter score) and customer satisfaction index, link customer complaints with internal process gaps & Escalation management# Change Management – driving change management from Lagging Indicators to Leading Indicators – daily management & visual management board implementation & Audits Significant Achievements @ Videojet • 105 Kaizen /Black belt /Master Black Belt project completed till Dec. 2021 • 315 people trained in different process excellence methods • Special Application on time delivery from 83% to 93% by Jan 2022 - Singapore• IB customer retention from 68% to 71 % by Dec. 2021 for India Region • Service contracts improvement from 7260 to 9000 (25% growth) by august 2021 - India Show less

Previously worked with Essel Propack Limited, Leading a dynamic team of 7 members. Essel Propack is a Global player in Printing and Packaging, world leader in Laminated & Plastic tube manufacturing - supplying packaging solutions to FMCG, Pharma & cosmetic global clients in different countries, I was responsible for 6 Indian Units & Corporate functions (HR, supply chain, R&D, sales), my prime responsibilities were as follows Convert Business goals into High Impact projects for 6 India… Show more Previously worked with Essel Propack Limited, Leading a dynamic team of 7 members. Essel Propack is a Global player in Printing and Packaging, world leader in Laminated & Plastic tube manufacturing - supplying packaging solutions to FMCG, Pharma & cosmetic global clients in different countries, I was responsible for 6 Indian Units & Corporate functions (HR, supply chain, R&D, sales), my prime responsibilities were as follows Convert Business goals into High Impact projects for 6 India Manufacturing Units & corporate functions Develop Green belts provide training, mentoring for project execution in productivity & wastage reduction Efficiency improvement in Blown film, Lamination, slitting, printing & tube making  Wastage reduction in Extrusion, sleeve making, shoulder making & plastic tube decoration department Customer Experience Management, handled global customers on complaints – Improved processesSignificant Achievements @ Essel Propack Limited• Deliver financial goals at India operations  Achieved Savings of 16.3 Crore for FY 11- 12 & 60 projects Initiated, 52 projects completed • Drive & lead big impact Improvement projects  Cost reduction, Reduced manufacturing overheads cost / 1000 tubes by 15.5% as compared to 2011 Scrap reduction by 5.3% from baseline, financial savings was 1.33 Crore / year• Provide problem solving training, mentoring productivity Improvement & Green belts  Completed 2 bottle neck projects in Extrusion & printing & achieved highest production  Inventory turn improvement (reduction in 180 days’ inventory)• Global Customer engagement – Managed global customer like - Colgate, P&G, Unilever team Show less

delivered business growth to boost market share – overcoming challenges. I also obtained growth by instituting innovative sales & business development initiatives, thereby winning high-profile contracts& expanding distribution network. Highlights during the tenure were:►Administered Business Excellence Initiatives as Lean, Six Sigma, Kaizen & Customer Satisfaction at PAN India level for all Back- Office and Support Functions. Led team building initiatives and conducted trainings of… Show more delivered business growth to boost market share – overcoming challenges. I also obtained growth by instituting innovative sales & business development initiatives, thereby winning high-profile contracts& expanding distribution network. Highlights during the tenure were:►Administered Business Excellence Initiatives as Lean, Six Sigma, Kaizen & Customer Satisfaction at PAN India level for all Back- Office and Support Functions. Led team building initiatives and conducted trainings of Yellow Belt/ Green Belt for team members ►Initiated the Lean Six Sigma initiative from scratch and completed 17 Big Projects with savings of 4.5 Crores (2008 to 2011)►Steered productivity improvement through AHT & FTE reduction, Banking Process Simplification (Lean)- FTE optimization ►Reduced process cycle times through VSM & Muda Elimination; pivotal in Account Opening TAT Reduction from 12 days to 5 days►Led Ting – Gurukul, MOSL’s Kaizen Management Initiative; winner of QIMPRO National Award for Best Project Management Category for ACOP Project ► Handled Over 6.21 lac clients, lead a Dynamic team as Master Black Belt Show less

Previously worked with WNS Global Services Global capability Centre (GCC) at Mumbai for CSAT improvement & Escalation reduction, Handling US client Travelocity offshore. As Sr. Manager Quality, My prime responsibilities were to drive Process Initiatives and Customer Satisfaction at Enterprise level for all three centers (Mumbai, Pune and Gurgaon ) # consulting US client on Six sigma Projects# customer advocacy & improving CSAT, # leading as Master Black Belt, was responsible for… Show more Previously worked with WNS Global Services Global capability Centre (GCC) at Mumbai for CSAT improvement & Escalation reduction, Handling US client Travelocity offshore. As Sr. Manager Quality, My prime responsibilities were to drive Process Initiatives and Customer Satisfaction at Enterprise level for all three centers (Mumbai, Pune and Gurgaon ) # consulting US client on Six sigma Projects# customer advocacy & improving CSAT, # leading as Master Black Belt, was responsible for all Six Sigma Initiatives for Travelocity. Show less

Previously worked with hp (Hewlett-Packard) GCC (Global Capability Centre ) at Chennai, Handling US client –parent company , was leading a quality team as MBB and was responsible for all quality functions and process improvements; like # Lean Six Sigma Black Belt project leader and mentor for green belts# Sigma Scores, # CAPA review# green belt trainings, green belt projects mentoring# Kaizen Improvement # Process Transitions & transition quality for sales vertical.

Previously Worked as Head Operations at Essel Propack Russia & Manager Process Initiatives for 3 Units  Directly managing transformation of EP - Russia–Russia from loss making to Break-even point on financials  Leading big projects on Productivity, Process time, Complaints, Reduction of Gel defect to reduce wastage.  Improvement Initiative: projects identification, facilitate cross functional & Multi location teams to achieve targets through Improvements - 23 projects… Show more Previously Worked as Head Operations at Essel Propack Russia & Manager Process Initiatives for 3 Units  Directly managing transformation of EP - Russia–Russia from loss making to Break-even point on financials  Leading big projects on Productivity, Process time, Complaints, Reduction of Gel defect to reduce wastage.  Improvement Initiative: projects identification, facilitate cross functional & Multi location teams to achieve targets through Improvements - 23 projects Completed, savings 1 Crore INR up to Oct. 2006  Problem Solving Training & Implementation - 78 Associates trained & mentored Show less

Previously Worked with Samtel Color Limited, Ghaziabad, here my prime responsibilities & achievement were Executed Green field project - Samtel Color Plant 2, commissioning, cold & hot run, production startup, Building process requirements, participation in design meeting with vendors. Executed Cost saving project -The New process, Toluene Lacquer, with saving of 1.25 Crore/ Year  New process development of PAD – AZIDE for coating department (Quality Improvement)

(I) LG hotline CPT Limited - (Nov. 1995 to Jan 2000) as Senior Engineer – OperationsStarted my career with a green field project in continuous process, LG Hot line CPT Ltd. Started with a project GET and later promoted to operations in charge for coating area. was managing 65 people to ensure target production by controlling Man, M/C, Material, process & Quality. Completed Green field Project from Installation to commercial production of BMSC division and Trainer for 7 QC tools.