A Stealth Mode Start-up committed to bring revolution in Australian Healthcare Space.Can't disclose the product on social media since its currently in stealth mode. Initially worked as a Consultant and created enterprise level product from scratch. Then established company office in India, hired developers and looked after operations / development along with Product Management. Played the role of Center Head.

iPad / iPhone EHR Application of MD Synergy, relabelled as Althea for branding. Created innovative EHR with world class UX. Directed the team into creating requirement / design and developing the iPad / iPhone App.

• Working on EHR iPAD App and Patient Portal (iOS) from scratch.• Working on Enhancements for EHR (Web) and Patient Portal (Web).• Creating UX prototypes.• Requirement Gathering & Analysis.• Creating Functional Requirement Document.• Preparation of Business Requirement Document.• Working closely with End Users & Stakeholders to understand the Business/System Requirements & translate them into Business Solutions.• Process Automation & Improvements: Analysis of… Show more • Working on EHR iPAD App and Patient Portal (iOS) from scratch.• Working on Enhancements for EHR (Web) and Patient Portal (Web).• Creating UX prototypes.• Requirement Gathering & Analysis.• Creating Functional Requirement Document.• Preparation of Business Requirement Document.• Working closely with End Users & Stakeholders to understand the Business/System Requirements & translate them into Business Solutions.• Process Automation & Improvements: Analysis of existing Process and propose New Automated Process in order to increase efficiency of the Application.• Regularly meeting with Clients. Giving demo on proposed Solution and take Sign Off once solution is approved by the Client before Development Phase Starts for each Module. Show less

• Looking after Patient Engagement Products such as Patient Portal, eVisit, Mobile Apps and Care Coordination Application.• Managing team of Business Analysts, Developers and Testers.• Managing India and US Markets. • Requirement Gathering & Analysis.• Preparation of Business Requirement Document as and when needed.• Conducting daily scrum meetings with Developers, Testers and BAs.• Project Management, Sprint Planning, Backlog Management and prioritization of… Show more • Looking after Patient Engagement Products such as Patient Portal, eVisit, Mobile Apps and Care Coordination Application.• Managing team of Business Analysts, Developers and Testers.• Managing India and US Markets. • Requirement Gathering & Analysis.• Preparation of Business Requirement Document as and when needed.• Conducting daily scrum meetings with Developers, Testers and BAs.• Project Management, Sprint Planning, Backlog Management and prioritization of features.• Working closely with End Users & Stakeholders to understand the Business/System Requirements & translate them into Business Solutions.• Process Automation & Improvements: Analysis of existing Process and propose New Automated Process in order to increase efficiency of the Application.• Be a Single Point of Contact for Clients & Coordinate with them.• Helping Developers & Testers to understand the Functional Requirement and Develop/Test the Solution. Show less

• Requirement Gathering & Analysis.• Creating Functional Requirement Document.• Preparation of Business Requirement Document.• Working closely with End Users & Stakeholders to understand the Business/System Requirements & translate them into Business Solutions.• Process Automation & Improvements: Analysis of existing Process and propose New Automated Process in order to increase efficiency of the Application.• Be a Single Point of Contact for Clients & Coordinate with them… Show more • Requirement Gathering & Analysis.• Creating Functional Requirement Document.• Preparation of Business Requirement Document.• Working closely with End Users & Stakeholders to understand the Business/System Requirements & translate them into Business Solutions.• Process Automation & Improvements: Analysis of existing Process and propose New Automated Process in order to increase efficiency of the Application.• Be a Single Point of Contact for Clients & Coordinate with them till Go-Live.• Regularly meeting with Clients. Giving demo on proposed Solution and take Sign Off once solution is approved by the Client before Development Phase Starts for each Module.• Helping Developers & Testers to understand the Functional Requirement and Develop/Test the Solution.Projects:• Project Name: Patient PortalClient Name: MD SynergyClient Description: Client is leading Software service provider of EMR / PM in US. Project Description: The project objective is to give client an application which takes care of Patient Portal activity. As per Meaningful Use requirements Patient should be able to communicate with Doctor through secure Messaging and Doctor should be able to provide electronic copy of Health Record to Patient. Other than this, there is provisioning of Making Appointments Online, Requesting Rx Request, Downloading CCD, Paying Bills Online, Tele-Medicine a Video Conferencing between Doctor and Patient. Show less

• Involve in Company's Strategic decisions and define workflow for US and India Office. Responsible for PM Implementation and RCM. Started process right from scratch and involved in all strategic as well as sales decision.• Work closely with CEO and VP Operations.• Setup proper process in India office.• Responsible for PM Implementation of new clients. Set them up on PM software such as Allscripts MyWay and Kareo, coordinate for Credentialing and Enrollment.• Setup clients with… Show more • Involve in Company's Strategic decisions and define workflow for US and India Office. Responsible for PM Implementation and RCM. Started process right from scratch and involved in all strategic as well as sales decision.• Work closely with CEO and VP Operations.• Setup proper process in India office.• Responsible for PM Implementation of new clients. Set them up on PM software such as Allscripts MyWay and Kareo, coordinate for Credentialing and Enrollment.• Setup clients with Clearing House such as Payerpath and Gatewayedi.• Manage RCM Workflow. Responsible for Billing (Demographics Entry and Charge Entry), Coding, Payment Posting and AR. Managing End to End Revenue Cycle.• Working on Physical Therapy, Chiropractic and Internal Medicine specialties. • Allscripts Myway EHR / EMR implementation and configuration.• Done offline marketing work for company.• Manage day to day Operations.• Set benchmarks and high quality standards in process to ensure high quality work with maximum productivity.• Coordination with US office and Clients.• Responsible for Account Management. Show less

• To Implement Nextgen EPM Software.• To manage Database of the Software.• Adding Legacy Information in the system like Provider, Insurance, Referring Provider & ICD-CPT.• Solving queries of Clinics & Internal Staff at US & India Office.• Assisting in Claims Rejection of Clearing House & Insurance.• Responsible for timely Software Database update. • Providing Database Support to Medical Billers, AR Callers, Office Managers & Internal Staff.• Working closely with… Show more • To Implement Nextgen EPM Software.• To manage Database of the Software.• Adding Legacy Information in the system like Provider, Insurance, Referring Provider & ICD-CPT.• Solving queries of Clinics & Internal Staff at US & India Office.• Assisting in Claims Rejection of Clearing House & Insurance.• Responsible for timely Software Database update. • Providing Database Support to Medical Billers, AR Callers, Office Managers & Internal Staff.• Working closely with Internal Staff, US Staff & Client for the sake of Data Accuracy. Show less

 Team Lead: Billing Implementation & Data Analysis• Responsible for Team Appraisals, Time Management, QC, Process Operations, Recruitment, Reports, Escalations, Project Planning & Scheduling, Process Transition, Process Development and Process Automation. Taking care of two Process of Billing Implementation and Data Analysis Team. Team Lead: Data Analysis• Preparing MIS for different LOBs on Daily, Weekly, Monthly and Quarterly Basis.• Gathering Quality Data from… Show more  Team Lead: Billing Implementation & Data Analysis• Responsible for Team Appraisals, Time Management, QC, Process Operations, Recruitment, Reports, Escalations, Project Planning & Scheduling, Process Transition, Process Development and Process Automation. Taking care of two Process of Billing Implementation and Data Analysis Team. Team Lead: Data Analysis• Preparing MIS for different LOBs on Daily, Weekly, Monthly and Quarterly Basis.• Gathering Quality Data from all LOBs.• Preparing Dashboard Analysis Reports for Clients & Internal Departments.• Preparing Client Specific Dashboard for Communities & Enterprise Clients on their Ticket Volume and Issues faced in Fortnightly & Quarterly. • Preparing Internal Analysis Reports for Installation and Support Teams.• SLA Analysis, Post-Upgrade and Go-Live Reports preparation.• Send out Payroll and Leave Data to HR on monthly basis.• Pulling the Data using SQLYOG from MySQL Database. Using Cognos BI Tool (Query Studio) for Report Preparation. • Root Cause Analysis with the help of Technical Team and follow up with Technical / Development Team till the issue is resolved.• Coordination with Development Team on escalated issues from the Client. Help them to understand the Functional Requirements and develop the solution.• Helping Software Testers to understand the Functional and Business Requirements of Billing Module.• Coordination with Installers on Software Installation & Version Specific issues occurred during the Go-Live Phase.• To be the Point of Contact for the Client on Billing Issues during Go-Live Phase, act as a liaison between Client and Development Team, Installation Team & Technical Team.• Coordination with various Insurance Companies and Third Party Vendors in US on Escalated Issues by Client.• To be the part of Conference Calls / Meetings on Process Improvements and New Development Activities.• Continuously work on the Process Automation to reduce the Time to complete the Task. Show less

 Team Lead: HCFA Testing (Workflow Testing)• Working on Test Claims and Reviewing Clearing House Reports from Emdeon, Gatewayedi, Availity, Navicure, etc.• Training Clients on Claims Submission, Clearing House Report Formats etc.• Working on Clearing House & Insurance Claims Rejections, Solving EDI Set up Issues.• Coordination with Clients, Clearing Houses, Payors, Project Managers, Onsite Trainers & Internal Departments in USA.• Providing EDI Support to the Clients… Show more  Team Lead: HCFA Testing (Workflow Testing)• Working on Test Claims and Reviewing Clearing House Reports from Emdeon, Gatewayedi, Availity, Navicure, etc.• Training Clients on Claims Submission, Clearing House Report Formats etc.• Working on Clearing House & Insurance Claims Rejections, Solving EDI Set up Issues.• Coordination with Clients, Clearing Houses, Payors, Project Managers, Onsite Trainers & Internal Departments in USA.• Providing EDI Support to the Clients. Expertise in Medical Claims CMS 1500 & Clearing House Reports. Good knowledge of ANSI X12 - 837 used for Electronic Submission to Emdeon.• Making sure that Manual Quality Testing is done correctly on Application before Client Go-Live & provides Application Support during Implementation. Team Lead: SSS Review (Pre-Data Migration)• Working on System Setup Spreadsheet for the sake of Clients Data Migration.• Reviewing Client’s Data for Accuracy Check & Validation.• Provide Training to the Client on how to fill correct Data in the Spreadsheet.• Verifying Client’s Facility, Provider, Insurance, Insurance Provider Numbers, Referring Provider Info, Staff, Pharmacy and Fee Schedule Information. • Verifying Provider’s NPI, Group NPI, Specialty, Taxonomy Code, UPIN, ZIP+4 etc on websites.• Entering Insurance Payor IDs as per Clearing House.• Working on the data as per Practice Setup and Specialty. Show less