Reporting Analyst
Current• Collaborated regularly with teams like Finance, IT and, Audit to understand the BI reporting requirements.• Developed and executed ETL processes using Tableau Prep to integrate data from various databases, APIs, and flat files, reducing data preparation time by 90%.• Achieved data wrangling by defining the table relationships and data models for efficient reporting.• Created MDX queries, Parameters, and Sets to ensure accurate and efficient BI reports.• Built Machine Learning models using Python to analyze the Call Center data in order to evaluate ways to reduce cost and increase total revenue.• Designed FP&A reports to analyze the cost efficiency of individual vendors that resulted in annual savings of approximately $250,000 through process optimization and strategic vendor negotiations.• Communicated with clients and non-technical managers to provide end-user training on the working of the BI reports.