Sagar Chakrabarti Email and Phone Number

• Oversaw HR Operations for 600+ employees across 12 centers, with a direct reporting team of 7 HR professionals. Managed HR functions including talent acquisition, employee engagement, performance management, and policy implementation.• Key Responsibilities:o Strategic Workforce Planning: Partnered with regional business leaders to develop short- and long-term workforce plans, aligning staffing needs with business goals and growth trajectories.o HR Digitization Project Leader: Spearheaded the digital transformation of HR systems, including the implementation of automated payroll, HRMS, and performance management tools, resulting in a 30% improvement in efficiency.o Talent Acquisition & Strategic Hiring: Directed high-volume recruitment across all levels, meeting talent demands while optimizing hiring timelines and costs. Successfully filled specialized academic and non-academic roles across the region.o Employee Relations & Compliance: Established fair and transparent grievance resolution mechanisms, managed employee relations cases, and ensured adherence to statutory and organizational compliance.o Performance & Rewards Management: Led the annual performance appraisal process, ensuring timely and effective feedback. Introduced reward and recognition programs to acknowledge high achievers and motivate teams.

• Directly reported to the MD, overseeing comprehensive HR functions for a multi-location workforce of 1200+ employees (including factory staff), with a focus on talent management, employee relations, compliance, and optimizing operational efficiency.• Major Contributions:o Team Leadership: Led a team of 10 HR professionals across three key locations (Kolkata, Mumbai, Gujarat), enhancing team performance and fostering a culture of collaboration.o HR Business Partnering: Acted as a strategic advisor to the leadership team, aligning HR initiatives with organizational priorities and driving key outcomes in retention and engagement.o Digital HR Initiatives: Implemented digital solutions for leave management, payroll, and employee data tracking, reducing manual workload by 25% and improving data accessibility.o Cost Optimization: Developed a comprehensive cost-saving strategy, revamping benefit programs and optimizing budget allocation, resulting in a 20% reduction in HR operational expenses.o Talent Development: Launched career progression programs for high-potential employees, focusing on leadership development and succession planning for critical roles.

• Directed HR operations for over 2500 employees in the Greater Kolkata and Agra regions, ensuring smooth HR services and supporting rapid business growth.• Key Responsibilities:o Large-Scale Recruitment & Onboarding: Led recruitment efforts during Reliance Jio’s launch, managing hiring for over 600+ employees and implementing effective onboarding processes.o Employee Engagement Programs: Developed and executed a series of engagement initiatives including town halls, skip-level meetings, and recognition programs to enhance morale and strengthen team cohesion.o HRBP Responsibilities: Served as an HR Business Partner, collaborating with business leaders to address workforce challenges, improve productivity, and support business objectives.o Change Management: Supported organizational transitions by implementing structured change management practices, aligning employees with new initiatives, and minimizing disruption.o Talent Review & Development: Conducted talent assessments and succession planning to build a strong leadership pipeline and ensure business continuity in critical roles.

In my role, I led a team of 5 HR professionals and took charge of overseeing the needs of over 600 employees at TFS Kolkata, ensuring smooth 24/7 operations. Collaborating closely with leadership both locally and at the Mumbai headquarters, I crafted and executed people strategies to meet organizational objectives effectively. Partnering with business unit leaders, I spearheaded various organizational design initiatives aimed at enhancing customer experience and streamlining processes for improved efficiency. Additionally, I provided comprehensive compensation support, including salary planning, approval of salary actions, promotions, and job re-leveling, ensuring fair and competitive compensation practices across the organization. This role demanded a blend of strategic vision, collaborative leadership, and hands-on execution to drive success in a dynamic operational environment.

Lead the Talent Management & Operations for WB & NESA Circle based at Kolkata. Spearheaded the SAP HR module implementation and was part of central implementation team as well as regional SPOC for east & central India. Build the PMS framework along with Corporate COE team. Pioneer for implementation of Non CTC claims through Allsec Technology portal and launched PAN India. Handled the closure of business for NESA Circle and parts of Bihar Jharkhand Circle as well.

Learned the aspects of generalist HR and HR operations with help of SAP HR Module, from hire to retire, ensuring seamless processes and accurate data management. I was responsible for generating a circle specific manpower reports in SAP providing valuable insights into workforce metrics and performance. Additionally, I handled full and final settlements for employees, maintained comprehensive MIS for manpower data analysis, and coordinated performance reviews and feedback sessions to drive employee development. Managing recruitment for multiple businesses and associated companies, I ensured adherence to E-Recruitment processes and efficient utilization of SAP. Moreover, I prepared annual manpower budgets aligned with business forecasts, facilitated smooth onboarding processes for new hires, and executed the entire recruitment lifecycle, from sourcing to selection. This role allowed me to blend operational efficiency with strategic HR management, utilizing technology to optimize processes and drive organizational success.

As an Assistant Manager of Recruitment & Training at IRTPL, a leading manpower recruitment firm in Bangalore, my role encompassed diverse responsibilities. Primarily, I spearheaded business development initiatives, focusing on generating new client opportunities to expand our clientele and foster business growth. Concurrently, I played a pivotal role in the training domain, where I led initiatives in the National Capital Region (NCR) for CRPP, a certified recruitment training course catering to graduates and above. Additionally, I conducted training sessions for various modules including Campus Placement Programs, contributing to the enhancement of recruitment skills and professional development among participants. This role required a blend of strategic thinking, client relationship management, and effective training delivery to drive success in the competitive recruitment landscape.

Was in inbound troubleshooting for US customers for HP desktops.