PROFESSIONAL OVERVIEW• Around 15+ years of IT experience • Around 8+ years of experience in ServiceNow• Around 3 years of experience in HP Service Manager 7.11 and 4.5yrs of experience in HPSM 9.3• Around 3 years of experience in HP Open View Service Desk• Currently working as Associate Manager Application Development in DXC Technologies from April’2018 and I hold Visa/Work permit: H1B• Member of Center of Excellence (COE) team for ServiceNow practice• Worked as a Tech Lead in Tech Mahindra from December’2017 to April’2018• Worked as a Senior Software Engineer in Thomson Reuters from July’2015 to December’2017• Worked as a Senior Consultant-Technology in Virtusa from November’2014 to July’2015• Worked as a HPSM Developer in Thomson Reuters from November’2013 to October’2014• Had worked as Production Engineer in Hewlett Packard Global soft Ltd. from July’2007 to October’2013Technical Certifications: 1. Mainline Certification: • ServiceNow Certified System Administrator (CSA)• Certified Implementation Specialist – Discovery• Certified Implementation Specialist – ITSM• HPSM9 Certification• ITIL V3 Foundation Certificate2. Micro Certifications: • Welcome to ServiceNow• Service portal• Flow Designer• Integration Hub• Predictive Intelligence• Citizen Developer Application Creator