Developed and implemented a comprehensive staff management solution using PowerApps, creating a user-friendly interface for efficient staff scheduling and time management.Designed and built Model-Driven and Canvas apps in Power Apps with a client-centric approach, enhancing scheduling, time-off requests, and overall operational efficiency.Integrated the solution with SharePoint Online, leveraging Sharegate for migration and utilizing InfoPath and Nintex for custom forms and automated workflows.Deployed custom components and site features using SharePoint Management Shell and SPFx, enhancing site functionality and ensuring consistent data management.Utilized Power Automate for streamlining shift scheduling, shift swaps, and time-off requests, integrating with payroll systems to reduce administrative workload and errors by 25%.Enhanced app functionality by integrating with Dynamics CRM for improved tracking and data consistency, and utilized HTML, CSS, and jQuery for an interactive user interface.Developed advanced Power BI reports and dashboards with DAX, and integrated Azure Machine Learning models with CoPilot Studio for predictive analytics, improving scheduling accuracy by 20% and reducing manual tasks by 15%.Established CI/CD pipelines with Azure DevOps to automate deployment and testing, accelerating the development lifecycle and ensuring high-quality updates.

Developed and implemented custom Canvas and Model-Driven apps using Power Apps, integrating with SharePoint and Dynamics 365 for managing insurance policies, claims, and customer interactions.Integrated SQL Server and Dataverse with Power Apps and Dynamics 365, centralizing data management and ensuring consistency and integrity across insurance policies and customer interactions.Leveraged SharePoint's out-of-the-box (OOTB) functionality and custom web parts developed using the SharePoint Framework (SPFx) to enhance data management and visualization, optimizing insurance policy management and claims processing.Customized SharePoint site templates and content types, utilizing PowerShell for deployment and maintenance, and automated Power Query refreshes with Windows Task Scheduler for accurate data.Designed and implemented task-led business process flows with Power Automate, automating insurance claims processing and policy updates, leading to a 30% increase in efficiency and faster processing times.Augmented the application with Microsoft Custom Connectors and XRMToolbox, incorporating JavaScript for dynamic user experiences and AI Builder for predictive analytics, improving data consistency and operational efficiency.Developed advanced AI-driven functionalities using Azure Machine Learning and Power Virtual Agents, leveraging NLP to enhance chatbot interactions and automate decision-making workflows, achieving a 20% performance improvement and a 15% boost in efficiency.

Leveraged Power BI to develop real-time dashboards and advanced reports using DAX, providing insights into case status, compliance scores, and common issues. Utilized SSIS and T-SQL for ETL processes, which resulted in a 30% reduction in review time and a 40% improvement in report performance and data clarity.Implemented FTP and Bulk Insert Tasks within SSIS to automate data import/export operations, enhancing efficiency and ensuring timely data updates. Collaborated with stakeholders to deliver customized BI solutions, including tailored dashboards and reports created with Power BI Desktop. Provided training and support to over 40 engineers on Power BI, SSIS, and T-SQL, and documented all BI solutions for effective knowledge transfer and ongoing maintenance.Designed and developed a custom Canvas app for logging, updating, and tracking cases, including developer feedback and actions taken, improving case management processes.Enhanced case management and compliance tracking by integrating Dynamics 365, utilizing out-of-the-box SharePoint functionalities such as calendars and web parts to create and manage custom tables, views, and indexes.Developed advanced search, crawl, and indexing capabilities for notes, and used ASP.NET AJAX controls, Extenders, and WinForms, along with jQuery, to build user-friendly cross-program functionalities and complex UI elements, enhancing overall user experience.Implemented SharePoint for data storage and document management, customizing site templates, creating custom web parts, and using Business Connectivity Services. Applied CAML Queries, jQuery, and InfoPath forms with validation and filtering for efficient dataset handling and secure, organized storage of compliance data.Created and managed MSBI SQL cubes and data mining models, improving analytical capabilities and enabling data-driven decisions that increased compliance rates by 25%.

Developed custom Canvas and Model-Driven apps to streamline onboarding and offboarding processes, centralizing access to tasks, documents, and resources for new hires and departing employees.Optimized system functionality and user interface using SPFx to develop custom web parts and extensions, integrated with REST API services for seamless data exchange, and efficiently migrated SharePoint content with ShareGate and Metalogix.Automated HR, IT, and administrative tasks related to onboarding and offboarding using Power Automate, ensuring timely task assignments and notifications, while integrating the solution with Dynamics 365 Human Resources for synchronized data management.Enhanced document management capabilities by integrating SharePoint 2016, InfoPath for custom forms, and SharePoint Designer to automate workflows, providing secure storage and retrieval of employment contracts, NDAs, and training materials.Designed and implemented a responsive user interface within the Power Apps environment using HTML, CSS, and JavaScript, enhancing user experience with dynamic content and interactive elements tailored for employees.

Developed a Unified Service Desk for Dynamics 365 by integrating UI elements through ASP.NET AJAX controls, custom modules, and jQuery for complex interactions, enhancing agent scripting and configurable toolbars.Enhanced system usability by implementing custom entities, views, forms, ribbons, and sitemaps in Dynamics 365, while integrating SharePoint objects such as lists and libraries for comprehensive data management.Executed advanced data migration techniques from SQL Server to Microsoft CRM, ensuring seamless integration and data integrity, and designed detailed SSRS reports for in-depth analytics.Built custom SharePoint solutions using WCF services, C#, ASP.NET, and T-SQL, automating site features deployment with PowerShell scripts, and enhancing content management with SharePoint site templates and custom web parts.Optimized business processes and data security in Dynamics 365 by leveraging CRM features, integrating them with SharePoint's OOTB functionality, and deploying Project Service Automation and Field Service Automation modules using Visual Studio.