Results-oriented IT Support Engineer with a proven track record of delivering exceptional technical support, client care, and proficient system administration. Skilled in Java, C & C++, HTML & CSS, and Javascript, I excel in troubleshooting and resolving complex technical issues to ensure seamless operations.My experience includes successfully managing LMS deployment, providing client application support, and overseeing Active Directory, all of which have contributed to the smooth functioning of operations at EqualizeRCM Services.Currently, I am thriving as a Support Engineer at AppGlide, where I oversee L1 support, asset management, and client dashboard monitoring. I am passionate about continuous process improvement, promoting company growth, and driving technical innovation.I am actively seeking opportunities to leverage my expertise in a dynamic environment where I can contribute to the success of the team and the organization as a whole.