Deputy Manager- Technical Sales And Technical Customer Support
CurrentIn North region, handling more than 35 customers for all technical issues and requirements. Supporting prominent customers like Honda Cars, Hero Motorcycles & Scooters India, Maruti Suzuki India, Yamaha with following responsibilities:• Handling Quality Assurance and related issues for all product range.• Application Engineering for all technical requirements like Application Layout, Packaging requirements, Load and deflection study, Life & Reliability Calculations, Lubrication and Customer Specific Requirements• Experience of Internal & External Tech Review meetings• Knowledge of Product & process Control Documents• Working on 7 QC tools• Responsible for Product Quality Improvement in regular and new supplies.• Well versed with APQP and other Business Policy Procedures• Analyse field failure & find out root cause• Vendor development in North region• Value Addition & Value Engineering• Hands On Experience of Customer Online Portals• Market Research & Analytics• Standardisation of all products• Monitoring and Improvement of Global Quality Rating• Experience of demonstrating Tech Shows• Conducting Inplant process audits