A customer-journey focused Business Analyst/Product Manager with 7 years of experience in leading implementations across customer lifecycle projects, systems/data integra>on projects, web development and process improvement. Experienced in stakeholder management, project delivery and building product vision within Finance, Sales and Media Industries. I have an excellent eye for detail, experienced in data analysis and can do prototyping/design work.Program delivery | Dependency mapping | Change management | Business case | Risk and impact analysis | SoLware Implementa>on | Data Analysis | Process Improvement | Stakeholder Management | Requirements Elicita>on | AS-IS | TO-BE | Full Project Lifecycle | User stories | UATTes>ng | Agile | Scrum | Confluence | Jira | MS Project | MoSCoW | Training
Listed skills include Trading, Customer Service, Microsoft Office, Sales, and 18 others.