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Sagda Moussa is listed as Microsoft Dynamics 365 Infrastructure Consultant | ZATCA Leader (SA) at AlfaPeople, a company with 497 employees, based in Cairo, Egypt, Egypt. AeroLeads shows a matched LinkedIn profile for Sagda Moussa.
Sagda Moussa previously worked as Infrastructure Consultant at Alfapeople and Dynamics 365 Finance & Operations Engineer. at Concentrix. Sagda Moussa holds Bachelor'S Degree, Management Information Systems, General from Future Academy - Higher Future Institute For Specialized Technological Studies.
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A Passionate, Problem Solver ERP Engineer, Senior Tech Advisor and Deputy Manager on rotation bases. I was Recognized as one of the top 3 advisors in Quality, Performance &Technical Skills, My Curiosity, Analytical Skills Drive me to make things Better and Solve the Problems in the Best Way Possible.I'm interested in ERP Technology, Dynamics 365 FnO, Agile software development and Project management, as well as Microsoft tools for Automation (Power Automate, MS Forms, SharePoint, Azure), Data Analysis (PowerBI). "Simpler Technology, Instant Scale, Faster Results"
Listed skills include Leadership, Microsoft Office, Microsoft Word, Research, and 5 others.
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A career timeline built from the work history available for this profile.
Saudi Arabia
- Collaborate with architects and other IT professionals to design a robust and scalable infrastructure that meets the requirements of the D365 F&O system.- Install, configure, and deploy the necessary hardware, software, and network components required for D365 F&O, considering best practices and system requirements.- Continuously monitor system.
Cairo, Egypt
- Strong knowledge in IaaS and SaaS for Microsoft Dynamics 365, with a focus on security administration, roles design, maintenance, and configuration across all modules.- Develop and implement role-based, extendable data security policies and procedures (XDS).- Consult and assist the audit and management team in designing the correct security structure..
Cairo, Egypt
Cairo, Egypt
Cairo, Egypt
- Sending the queue updates & status each and every hour. - Handling back office email.- Handling the CIoT customers via calls.- Schedule the team weekly shifts.- Maintain the SLA and communicate with the RTM (Real Time Management) team in case of crisis.
-Handle Customer Technical, Customer Care and billing issues.-Handling CEO Emails issue related to bank payments and bills.-Escalating customer issues to 2nd line and following up till issue sorted.
-Developing digital solutions via MS Forms, Power Automate, Power BI, SharePoint and Microsoft Teams to inspect and monitor queue issues then analysis and propose the proper solution. -Handling Escalation CEO Emails for the Technical issues.-Handling customer Technical issues.-Walking the customer through Technical solutions.-Escalating customer issues to.
- Handling agents’ emails to 2nd line team and following up.- Solving Technical online issues.- Solving network issues and walk the customer through guidelines.
- Handling CIOT (Internet of things) chat.- Guide the customer through how to download apps and get it working fine on his device and the gadgets. (V by Vodafone Charges Guide, E-Shop Purchase Terms – V by Vodafone, V by Vodafone App, V-SIM, V-Auto, V-SOS Band, V-SOS Band App, V-Multi Tracker, V-Kids Watch, V-Bag Tracker (Alcatel), Vodafone Smart SIM.
Other employees you can reach at alfapeople.com. View company contacts for 497 employees →
Sandra Milena Londoño Libman
Colleague at AlfapeopleChía, Cundinamarca, Colombia, Colombia
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JF
Jairo Fernández Mora
Colleague at AlfapeopleSan José, San Jose, Costa Rica, Costa Rica
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JM
Jorge Martinez Vasquez
Colleague at AlfapeopleChile, Chile
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MC
M. Carlos Gil Camacho .
Colleague at AlfapeopleNaucalpan De Juárez, México, Mexico, Mexico
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SS
Suany Sanchez Romero
Colleague at AlfapeopleIztapalapa, Mexico City, Mexico, Mexico
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DM
Daniela Murillo García
Colleague at AlfapeopleRionegro, Antioquia, Colombia, Colombia
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LJ
Leonardo Jacho Mgtr.
Colleague at AlfapeopleQuito Canton, Pichincha, Ecuador, Ecuador
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SL
Sonia Llanos
Colleague at AlfapeopleBogota, D.C., Capital District, Colombia, Colombia
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CD
Carrie Durán Cascante
Colleague at AlfapeopleSan Jose, Costa Rica, Costa Rica
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GC
Gabriel Campos França
Colleague at AlfapeopleBelo Horizonte, Minas Gerais, Brazil, Brazil
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Quick answers generated from the profile data available on this page.
Sagda Moussa works for AlfaPeople.
Sagda Moussa is listed as Microsoft Dynamics 365 Infrastructure Consultant | ZATCA Leader (SA) at AlfaPeople.
Sagda Moussa is based in Cairo, Egypt, Egypt while working with AlfaPeople.
Sagda Moussa has worked for Alfapeople, Concentrix, Flairstech, Aria Systems Inc, and Vodafone.
Sagda Moussa's colleagues at AlfaPeople include Sandra Milena Londoño Libman, Jairo Fernández Mora, Jorge Martinez Vasquez, M. Carlos Gil Camacho ., and Suany Sanchez Romero.
You can use AeroLeads to view verified contact signals for Sagda Moussa at AlfaPeople, including work email, phone, and LinkedIn data when available.
Sagda Moussa holds Bachelor'S Degree, Management Information Systems, General from Future Academy - Higher Future Institute For Specialized Technological Studies.
Sagda Moussa is listed with skills including Leadership, Microsoft Office, Microsoft Word, Research, Microsoft Excel, Social Media, Public Speaking, and Customer Service.
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