• Enforced rules and managed behavior through developmentally appropriate discipline.• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.• Documented and reported behavior issues or accidents to parents, minimizing future problems.• Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.

• Used headsets and transcribing software to take dictation of medical documents.• Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.• Referred to dictionaries, drug references and other medical resources to distinguish between homonyms and recognize inconsistencies and mistakes in medical terms.• Met all confidentiality guidelines as directed by company.• Performed freelance work with flexibility to meet employer-set deadlines.

• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.• Prepared for lessons by gathering educational materials and setting up equipment.• Communicated with parents to inform about child's progress and classroom behavior.• Assisted teacher by developing lesson plans to meet educational goals for each child.• Consulted with parents to build and maintain positive support networks and support continuing education strategies.• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

• Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.• Assisted managers with quickly resolving service and food-related issues.• Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.• Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.• Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.• Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.

• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.• Trained new expeditors and food runners according to company policies and standards.• Oversaw kitchen operations to ensure timely and quality preparation of menu offerings.• Maintained clean, trash-free workspaces to maximize productivity and safety. • Confirmed speed of service for all food orders while minimizing errors and complaints.• Interpreted clients' needs and introduced services to fit specific requirements.• Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials.

• Resolved customer inquiries and problems, loaded and unloaded boxes and palettes of merchandise weighing up to 50 lbs., displayed enthusiasm and promoted exceptional service by helping them place orders and suggest appropriate options for food allergy sufferers.• Collected payments from customers and made proper change for cash transactions.• Cultivated positive guest relations by managing information and orchestrating speedy seating.• Monitored customer lines at POS and opened additional registers to expedite sale process.• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.• Provided suggestions for and actively participated in improving sales, margins and execution of all programs.