Seiji Takahashi Email & Phone Number

Tokyo, Jp

Tokyo, Japan

Tokyo, Japan

Worked as a team admin assistant in a software development company.- Coordinating meetings - Managing schedules- Preparing documents- Managing budgets- Purchasing goods- Processing payments- Assisting in signing contracts- Arranging business trips- Translating documents- Managing events.

Tokyo, Japan

Tour-related business management for foreign visitors to Japan.[Achievements/accomplishments]- Improved length of service of tour guides by restructuring the recruitment process and interview manuals.- Doubled the number of customers' reviews for new tour guides on their tour debut day.- Improved the re-ride rate of missing customers from 60% to 90% by creating a manual for handling problems. - Started a new business(English lessons) by taking part in planning, marketing, preparing, sales promotion, and operation.- Achieved first place in the number of total customer reviews acquisitions (2019) among Japanese tour guides (approx. 13)

Brisbane, Qeensland, Australia

Melbourne, Victoria, Australia

・Study/live abroad consultation・Answering telephone calls ・Moderated Orientations for fresh students who just arrived in Australia.・Visited local language schools to exchange information, also filmed to make school introduction videos.・Filled applications on behalf of students for study abroad procedures・Itinerary management (coordination with transportation and various facilities, etc.)・Local information dissemination (creation of blogs and Youtube videos)I was mainly in charge of local life support for students. I made suggestions on how to deal with problems when they occurred and made stressing students calm down. I felt rewarded when students said, "I was so lucky that it was you who took care of me."I was also in charge of interviewing the language school and filming videos. I designed the questions and structure of the video from the point of view and benefits of the school. The schools were happy with the outcome.