Saged Abdallah Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

Riyadh, Saudi Arabia

Cairo, Egypt

Lead, motivate, and manage a team of sales representatives to achieve and exceed sales targetsDevelop and implement effective sales strategies and tactics to drive revenue growth and market expansionProvide guidance, coaching, and training to the sales team to enhance their skills and capabilitiesMonitor and analyze sales metrics and KPIs to evaluate team performance and identify areas for improvementCollaborate with cross-functional teams, including marketing and customer service, to ensure alignment and maximize customer satisfactionStay updated with industry trends, market dynamics, and competitor activities to identify business opportunities and risksPrepare regular sales reports and forecasts for senior management, providing insights and recommendations

Cairo, Egypt

Proven experience as a Technical Support Specialist or similar role, preferably in the telecommunications industryStrong technical knowledge of networking, internet connectivity, mobile devices, and telecommunications servicesExcellent problem-solving and troubleshooting skills, with the ability to think critically and provide effective solutionsStrong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical customersCustomer-focused mindset with a passion for delivering exceptional serviceAbility to work well under pressure and handle multiple priorities in a fast-paced environmentFamiliarity with ticketing systems and remote support tools