Beth S. Email & Phone Number

Madison, WI, US

Madison, WI, US

• OnBase ECM (enterprise content management) Software Product Owner: document ingestion, workflow/process management, records management, workview/case management, integrations and interfaces, reporting, configuration.
• Project Manager and Business Analyst for eight software upgrades over ten years. Completed functionality testing, wrote test scripts for business units, managed backlog, trained, and updated documentation.
• Integrated ShareBase (cloud-based file sharing program) with OnBase documents and automated process to eliminate paper, mailing costs, labor and reduce time to customer.
• Designed and configured solutions utilizing COLD (Computer Output to Laser Disk) and DIP (Document Import Processing) to import and store reports, statements, billing statements, claim documents within OnBase reducing.
• Team member on new Guidewire Insurance Now Policy Administration System. Completed Business Analyst responsibilities for the successful interface to OnBase for Claim Adjudication.
• Resolved 300+ Help Desk tickets annually related to OnBase Software issues, system requests, end-user questions, and system outages.

Madison, WI, US

• Contract-to-hire Support Specialist responsible for management and execution of testing plans for the insurance policy administration system.
• Full time Business Systems – Supervisor of the Production Room that processed mail, deposits, and document scanning. Supervised core employees and back-up employees. Documented procedures, trained employees, and.

Middleton, Wisconsin, US

• Instrumental in multi-million-dollar proprietary projects to establish and develop new manufacturing facilities within and outside the United States. Supplied accurate and detailed financial impact analysis to validate.
• Integral member of four new product introductions from concept through implementation; budget, equipment selection, process flow, and layout development.
• Supported run-the-business activities with ergonomic reviews, process improvements, equipment replacements.

• Managed employees responsible for reach truck, forklift, and pallet jack technical support, special order design and quality assurance. Developed format and organizational plan to document current procedures to improve.

Palatine, Illinois, US

• Integrated field data, laboratory results and client information into a professional report for the client and regulating state and federal EPA agencies. Improved reporting process to reduce turnaround time, increase.