As an IT Support Specialist at ITSFORWARD.CH, I manage, support, report, maintain, and upgrade the IT infrastructure on board ships, working under high pressure and in urgent situations to meet project deadlines. I have over 5 years of experience in IT systems, and I am an expert and very familiar with a wide variety of software and engineering information, maintenance, and operating systems in the network domain.I have hands-on experience in designing, implementing, managing, and maintaining technological networks such as Microsoft, Cisco, VMware virtualization, storage, server, firewall, and Linux. I have worked with a range of network technologies, Cisco devices, and network protocols, such as quality of service. I am a motivated and fast learner with a positive attitude and a genuine interest in all aspects of IT support. I can also lead a team, establish trust, and provide support as a team player when needed. I hold a Diploma in Information Technology from Haute École du paysage, d'ingénierie et d'architecture de Genève, and I am constantly exploring new opportunities that offer new perspectives to maximize both technical benefits and customer relationship management skills, enabling faster business growth and more.